Customer Service Representative Job at KloverHarris Limited

KloverHarris Limited is a leading business consulting and human resources company that specializes in providing comprehensive solutions in Learning and Development, HR Outsourcing, Business Consulting, and Information Technology. With a steadfast commitment to excellence and a customer-centric approach, we empower organizations to optimize their human resources, drive growth, and achieve sustainable success.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Summary

• We are seeking a friendly and attentive Customer Service Representative to join our restaurant team.
• The successful candidate will ensure guests receive a warm welcome, prompt service, and an exceptional dining experience from arrival to departure.

Key Responsibilities

• Greet and welcome guests in a professional and courteous manner
• Take orders accurately and communicate clearly with kitchen and bar staff
• Respond promptly to guest inquiries, requests, and concerns
• Resolve complaints quickly and professionally, escalating where necessary
• Ensure tables are properly set and the dining area remains clean and organized
• Process bills and handle payments accurately
• Maintain knowledge of menu items, specials, and promotions
• Support team members to ensure smooth restaurant operations.

Requirements

• Minimum of 2–4 years of experience in a restaurant or hospitality environment
• Strong communication and interpersonal skills
• Positive attitude and customer-focused mindset
• Ability to work under pressure in a fast-paced setting.

Method of Application 
Interested and qualified candidates shouldsend their CV to: Recruitment@kloverharris.com using "Customer Service Representative" as the subject of the mail.