Customer Service Representative Job at PFI Capital

PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lekki Peninsula, Lagos

About the job

• The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

• Communicate with customers via all channels
• Respond promptly to customers' enquiries
• Perform customer verification
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Maintain customer database
• Compile reports on overall customer satisfaction.

Qualifications

• At least 1 - 2 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work.

Method of Application
Interested and qualified candidates should send their CV to: hr@pfi-ltd.com using the "Job Title" as the subject of the email.