Customer Service Representative Job at R&R Recruitment Services

R&R Recruitment Services, a recruitment agency, training, consulting & human resources management company, is currently recruiting suitable candidates to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Must have worked as a Customer service Representative in a logistics Company
• MALE preferably.

Salary
N65,000 - N70,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Position as the subject of the mail

Note: For inquiries, send a WhatsApp message to: 09035411252.