Customer Service Representative Job at Venmac Resources Limited

Venmac Resources Limited - Our client, Meethaq Hotel, Maitama, is recruiting suitable candidates to fill the position below:

Job Position: Customer Service Representative

Job Location: Maitama, Abuja

Job Description

• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Close guest accounts and check guests out
• Confirm relevant guest information
• Verify guest’s payment method
• Issue room keys
• Maintain clear and accurate records of guest room bookings
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area

Salary
N50,000 - N100,000 / Month.

Method of Application
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Job Position as the subject of the email.