Customer Service Representative Job at Venmac Resources Limited
Venmac Resources Limited - Our client, Meethaq Hotel, Maitama, is recruiting suitable candidates to fill the position below:
Job Position: Customer Service Representative
Job Location: Maitama, Abuja
Job Description
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Close guest accounts and check guests out
- Confirm relevant guest information
- Verify guest’s payment method
- Issue room keys
- Maintain clear and accurate records of guest room bookings
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
Salary
N50,000 - N100,000 / Month.
Method of Application
Interested and qualified candidates should forward their CV to: venmacresourceslimited@gmail.com using the Job Position as the subject of the email.
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