Customer Service Representative Job Zael Business Management & Consulting

Zael Consulting is basically a recruitment firm. We offer clients and candidates the confidence of specialist recruiters the have the depth and breath of experience across key sectors.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Open and maintain customer accounts by recording account information
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Contribute to team effort by accomplishing related results as needed.

Qualifications

• Candidates should possess an HND or B.Sc Degree with 1-3 years experience.

Method of Application
Interested and qualified candidates should send their Applications to: Zaelconsulting3@gmail.com using the Job Position as the subject of the email.