Customer Service Specialist Job at Trueluxe Limited

Trueluxe Limited is a real estate company involved in a broad range of real estate activities including property marketing, development, facility management amongst many. Our business coverage extends to providing product/service offerings across the real estate industry and extending to vertically related businesses and markets.

We are recruiting to fill the position below:

Job Position: Customer Service Specialist
Job Location: Lagos

Candidate Requirements

• Experience in outbound customer service or telemarketing and converting leads to sales or similar role
• Great Communicator - Persuasive and Convincing communication skills
• Exceptional telephone manners and good time management skills
• Ability to work under pressure, variable working hours and multi-tasking skills
• Real Estate experience desired or good depth knowledge of the real estate industry and workings
• Social media savvy
• Proficiency in the use of Microsoft Excel, Word, PowerPoint & Outlook
• Candidates must reside on the Island, around Ajah, Sangotedo, Awoyaya axis or nearby environs.
• Candidates must have relevant certification, Diploma, OND, HND or a Degree.

Job Description

• Generate and develop a pipeline of new/existing sales leads and generate sales through telephone marketing of the company's product / services
• Initiate outbound calls daily which include Outbound sales, marketing
• Work closely with digital marketers to close deals from leads generated online
• Strengthen customer relationships while attracting new ones and provide prospects/customers with complete information on product and process via telephone and emails
• Handle incoming calls and enquiries
• Manage Site Inspection Scheduling, taking calls and organise site/property visit schedule
• Email & SMS Marketing - Manage Email boxes and Lists, and conduct active email and SMS marketing
• Conduct LinkedIn Marketing ? LinkedIn in-mailing, pitching, and driving engagements and promotions on LinkedIn
• Engage with Clients/prospects through online platforms including WhatsApp
• Conduct administrative tasks including documentation, managing client data/database
• Calls log management, maintaining a coherent filing System and maintaining up to date records of client interactions.

How to Apply
Interested and qualified candidates should send their CV to: hr@trueluxe.ng using "Customer Service Specialist" as the subject of the mail.