Customer Services Executive Job at Libra Motors Limited
Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.
We are recruiting to fill the position below:
Job Position: Customer Services Executive
Job Location: Lagos
Customer Service Responsibilities list:
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle Pilots/customer complaint
- Handles Way-bill enquiries and complaint
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file.
- Educate customers and drive online sales
- HND / B.Sc, BA, English, Mass Comm.
- Previous knowledge in Customer Service will add advantage.
How to Apply
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org using the Job Title as the subject of the email.
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