Executive Assistant to Retail Operations Job at Health Plus Limited

HealthPlus Limited, Nigeria’s first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa’s #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond.

We are recruiting to fill the position below:

Job Position: Executive Assistant to Retail Operations
Reference #: HP/RO/EA18
Job Location: Lagos
Contract Type: Permanent
Job Functions: Administration,Communications,Coordinator,Executive Management,Project Management,Public Relations,Secretary
Industries: Admin, Office & Support,Government / Municipal

Specification 
Correspondence and Document:

• Prepare and preview hard copy and electronic mails on behalf of the CROO/Retail Operations Department; provide accuracy checks on basic data and documents requiring the CROO’s signature
• Sort and distribute the Department’s mails and memos
• Prepare and arrange the collation & biding of documents for presentations as directed
• Ensure all documentation is appropriately filed for ease of reference and efficient retrieval

Calendar Management:

• Pro-actively coordinate, monitor and manage CROO’s personal appointments and diary

Meeting Management:

• Take and distribute Minutes of Meetings when required

Administration:

• Answer telephone calls directed to the Retail Operations’ Department and take messages
• Answer all enquiries efficiently and effectively
• Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events
• Work continuously to promote the culture of excellent customer service in supporting the CROO/Retail Operations Department’s achievement of desired objectives
• Customer Responsiveness
• Courtesy in dealing with internal staff, external customers and vendors

Expense Management:

• Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures

Decision Making/Problem Solving:

• Quick understanding of most relevant problems and the ability to proffer timely, practical decisions

Housekeeping:

• Efficient running of the Retail Operations’ Department; overseeing its’ cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery

Requirements

• Bachelor's degree in Business Administration or a relevant field with at least 2 years of proven experience providing executive support in a structured organization
• Membership of ICSAN, CIA is an added advantage
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Understanding business functions and metrics within the Organization
• Expert level written and verbal communication skills
• Able to work within a team as well as alone with little or no supervision
• High level of personal effectiveness
• Excellent customer service and interpersonal skills
• A professional and confident manner
• Committed and professional in attitude
• Ability to adapt to and manage change
• Ability to treat others with respect
• Upholding quality and continuous improvement
• Versatile in the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high-quality documents on behalf of the CROO/Retail Operations Team.

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