Jobgurus Job advert

Female Customer Relationship Manager Job at Tempkers

Tempkers Limited is a Human Resource Company with a focus to help CEOs and Executives build a profitable business by recruiting and retaining valuable Staff.

We are recruiting to fill the position below:

Job Position: Female Customer Relationship Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities


  • Build Relationships with Key Employees among Customers
  • Create Plans to Address Clients’ Business Needs
  • Schedule Regular Meetings with Customers to Ensure They Are Satisfied
  • Act as Point Of Contact for Complaints and Escalate Issues As Appropriate
  • Help Sales Team Up-Sell or Cross-Sell Services and Products
  • Ensure Both the Company and Clients Adhere To Contract Terms
  • Collaborate With Internal Teams (E.G. Sales, Planning, Senior Management) To Address Customers’ Needs

Requirements / Required Skills

  • Candidates should possess a Bachelor's Degree qualification
  • Proven experience of 3 to 6 years as a client coordinator or client relationship manager
  • Background in customer service and cosmetics manufacturing industry knowledge is a plus
  • Experience tracking relevant KPIS (e.g. customer satisfaction)
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team.

Salary
N80,000 - N100,000 / month.

Method of Application
Interested and qualified candidates should send their Resume to: applications@tempkers.com using the Job position as the subject of the mail.