Field Service Engineer

UHY Maaji - We are Partners to a Europe based Packaging Equipment manufacturing company for the Food and Beverage industry. To service our customers within Nigeria and possibly other West/Central African Countries, we require the service of the vacant position of: 

Job Title: Field Service Engineer

Location: 
Lagos

Description


  • The ideal candidate will operate from our office located in Lagos, Nigeria. He/she will report to the Headquarters After Sales Manager. This position offers great challenges and has a significant impact on the final business result and growth of our Principals. It is a unique opportunity to combine technology and inter-personal skills.
  • Successful candidate will undergo adequate trainings at our Principals’ Factory in Europe.

Responsibilities

  • Installation and start-up of packaging machines and complete lines
  • Preventive and extraordinary maintenance and troubleshooting.
  • Ensuring superior customer experience and customer satisfaction
  • Helping to optimize customer operations
  • Providing on-site training to machine operators
  • Regular and accurate reporting of field service activities

Qualifications

  • Engineering degree in key disciplines (Mechanical, Electromechanical, Electronic etc.)
  • Technical degree/experience in the field of Automation, Mechatronics, Maintenance or Industrial Informatics will also be considered;
  • Minimum of 3-5 years' experience in industrial and/or plant maintenance.
  • Customer service and safety training experience.
  • Knowledge in PLC controls and in industrial automated systems
  • Troubleshooting attitude
  • Very good verbal and written communication skills
  • General knowledge of electrical, pneumatic and mechanical assembly and ability to use fine calibrated measuring instruments, ideally with some experience in field service
  • Preference will be for candidates with experience in food packaging plant and equipment maintenance.
  • Fluency in English
  • Additional language skills such as French would be considered an asset.
  • Total willingness to travel worldwide