Front Desk Officer

HR-on-Wheels - Our client, a leading player in the retail industry is looking to hire qualified and competent individuals for the position of:

Job Position: Front Desk Officer
Job Location: Lagos

Key Responsibilities

• Answer questions from merchants and their customers via email, social media, and text messages.
• Respond to inbound and outbound phone calls
• Receive customers/visitors and directs them to the appropriate person, official or department.
• Maintain a clean and presentable front office
• Maintain a logbook and ensure sign in and out by all visitors.
• Operate listed office machines as required, Maintain office supply inventory.
• Perform other operational duties as required on an ad-hoc basis.

Requirements

• Bachelor's Degree or its equivalent
• Minimum of 1-2 years’ experience as a Front Desk Officer/Receptionist.
• Excellent interpersonal skills.
• Tech savvy.
• Excellent communication and presentation skills.
• Problem solving skills.
• Ability to multi-task, prioritize and manage time effectively.
• Knowledge of relevant computer applications.
• Attention to detail and accuracy.