Front Desk Officer Job at Accor Hotel
Accor Hotel is a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties. It is the largest hospitality company in Europe and the sixth-largest hospitality company worldwide.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Lagos
Employment Type: Full time
Job Description
- First impressions are everything! As a Front Desk officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- What you will be doing:
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Qualifications
Your experience and skills include:
- Minimum of one (1) year of experience working in similar role
- Prior experience working with Opera software
- Service focused personality is essential.
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