Front Desk Officer Job at Alan & Grant
Alan & Grant - Our Client, a premium international Lounge is recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Ikeja, Lagos
Employment Type: Full Time
Key Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests.
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Keep updated records and file
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
- High School diploma (HND, BSc) additional qualifications will be a plus
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Problem-solving skills
- Customer service orientation
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