General Manager (Hospitality Firm) Job at BluePeak HR Services

BluePeak HR Services is a trusted Human Resources consulting firm delivering recruitment and personnel management solutionsto organizations across diverse industries in Nigeria. With manyyears of proven experience, we partner with businesses to build high-performing teams and implement sustainable HR practices that drive growth.

We are recruiting to fill the position below:

Job Position: General Manager (Hospitality Firm)

Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary 

• The General Manager (GM) will be responsible for the overall leadership, operational efficiency, profitability, and growth of the hospitality company, which operates a restaurant, lounge, event centre, and café.
• The GM will provide strategic direction, manage daily operations, lead department heads, ensure excellent customer experience, and drive revenue while maintaining high standards of service, compliance, and cost control.

Key Responsibilities

• Oversee the daily operations of all business units: restaurant, lounge, event centre, and café/bakery.
• Establish and enforce standard operating procedures (SOPs) for all units.
• Monitor service delivery, resolve operational issues, and ensure customer satisfaction.
• Develop and manage budgets, forecasts, and financial targets.
• Monitor revenue streams, cost controls, and profitability across all units.
• Drive revenue growth through effective sales, marketing, and promotional strategies.
• Lead, supervise, and mentor unit managers and department heads.
• Ensure compliance with all regulatory and industry requirements

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, Management, or a related field.
• A minimum of 10 years of experience in the hospitality industry, with at least 3–5 years in a senior management role.
• Proven experience managing multi-unit hospitality operations (restaurant, lounge/bar, event centre, café, or hotel).
• Strong financial management and budgeting experience.
• Experience working in Nigeria’s hospitality environment is highly desirable.

Method of Application 
Interested and qualified candidates should send their CV to: hr.bluepeak@gmail.com using the Job Position as the subject of the mail.