Graduate IT Officer

Audacious is Nigeria's fastest growing fashion retail organization. The company retails female apparel (casual, business Casual, business) to the discerning woman.

Audacious currently has Ten outlets in different locations in Nigeria and plans to add more before the end of year 2018. We are very conscious of the importance of a convenient shopping experience for our clientele, this is why all our outlets are in the prime malls in the country.

We require qualified candidates to fill the role below:

Job Position: Graduate IT Officer
Job Location: Lagos

Job Description

• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Identify alternatives for optimizing computer resources Networking.
• Provide on-the-job training to new department staff members.
• Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or purpose business procedures or problems to define data processing needs, Document Management Systems.
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
• Research and recommend hardware and software development, purchase, and use.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations proposed or when unanticipated problems arise.
• Record and maintain software and hardware inventories, site and/or server licensing, and user access and security.
• Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Conduct technical research system upgrades to determine feasibility, cost, time required, and compatibility with current system.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document system problems and resolutions for future references.
• Other duties as assigned by the Managing Director and other head of department.
• Operate and monitor client’ Server and peripheral equipment to include: CCTV cameras, Printers, tape, disk drives.
• Administer network workstations, utilizing one or more TCP/IP network protocols.
• Investigate user problems, identify their source, determine possible solutions, test and implement solution
• Plan and implement network security, including building firewalls, applying, managing host security, file permissions, back up and disaster recovery plans, file system integrity, and adding and deleting users.
• Troubleshooting networks systems and applications to identify and correct malfunctions and other operational difficulties.
• Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
• Anticipate communication and networking problems and implement preventive measures.
• Establish and perform maintenance programs following company standards.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Investigate recommend and install enhancements and operating procedures that optimize network availability.

Requirements

• B.Sc in Computer Science
• With 1 year experience.