Tech Support (Remote) Job in Lagos

We help coach and service businesses launch and scale.

We are recruiting to fill the position below:

Job Position: Tech Support (Remote)
Job Location: Lagos
Employment Type: Full-time

What You’ll Do

• Manage client support tickets and respond via email/chat.
• Troubleshoot issues across funnels, websites, automations, calendars, and integrations.
• Support CRM updates (plugins, forms, basic fixes) where needed.
• Set up and runemail/sms campaigns
• Document fixes and create simple SOPs/FAQs to speed future support.
• Monitor uptime, form submissions, and failed automations; escalate risks early.

You’re a Great Fit If You Have

• Female (Preferred)
• Hands-on experience with CRMs/automation tools.
• Working knowledge of WordPress, Calendly, Google Workspace, Zapier/Make (nice to have).
• Clear, friendly written communication and solid problem-solving skills.
• A reliable laptop, stable internet, and consistent power supply to work remotely.
• Ability to take initiative, work independently, and hit deadlines.
• Availability for 9am–5pm WAT with flexibility during launches when needed.

Salary
N200,000 per month. 

Method of Application 
Interested and qualified candidates should send their CV (and any relevant screenshots/links) to: hr@maptoclients.com using the Job Position as the subject of the email.