GSA / Front Desk Officer Job at Golden Six Hotel & Restaurant

Golden Six Hotel & Restaurant is one of the most preferred hotel in Nigeria and West Africa as a whole and this is all about Hospitality! It is located in Lekki Scheme 1 in the heart of Lagos State, the most economically important state of the country, major financial centre and would be the fifth largest economy in Africa. We offer our corporate clients and walk in guests a perfect blend of relaxation, activities, and African tradition delicately infused to meet the highest international standards.

We are recruiting to fill the position below:

Job Position: GSA / Front Desk Officer

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• The GSA is the major image of the hotel.
• Welcomes guests and visitors by greeting them in person or on the telephone.
• Answering or referring inquiries.
• Acts as interface between the hotel and the guest/visitor.
• Directs guests / visitors by maintaining departmental directories; giving instructions.
• Maintains security by following procedures; monitoring log book, issuing visitor badges where necessary.
• Registers checking in and checking out of guests.
• The GSA is the chief custodian of hotel room keys/cards.
• Takes reservation physically, by telephone and through online means.
• The GSA prepares guest bills and dealings with payment.
• Provides guests with necessary information.
• Answers guest’s queries and deals with complaints.
• Ensures proper room allocation.

Requirements

• OND / HND / BSc Degree in any of the Social Sciences
• 3 years of hands-on experience in a 3 Star hotel.
• Gender: Male or female
• Trustworthy
• Honest
• Hardworking
• Smart
• Neat (No body odour)
• Obedient
• Team player
• Hospitality Ethics Compliant
• Computer literacy a must.

Renumeration
Attractive.

Method of Application
Interested and qualified candidates should send their detailed Resume with a valid phone number to: hr@goldensixhotel.com using the Job Position as the subject of the email.