Guest Service Agent Job at an Ultra-modern Hotel


An ultra-modern hotel in based in Akure is recruiting to fill the position below:

Job Position: Guest Service Agent
Job Location: Akure, Ondo
Employment Type: Full-time

Job Description

  • Greet hotel guests; answer any questions or concerns.
  • Deliver excellent customer service, at all times.
  • Assist in keeping the hotel reception area clean and tidy, at all times.
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
  • Operate computer programs
  • Maintain guest records and book reservations
  • Complete basic cashier and bookkeeping responsibilities
  • Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
    .
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Conduct regular security checks throughout the day and report any security issues to the manager.
  • Report any maintenance issues immediately to themanager, including all furniture, fittings and equipment.

Salary
N18,000 - N20,000 Monhtly.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae, Credentials and a Motivation Letter to: towlabsuites@gmail.com using the Job Title as the subject of the e-mail.

Click here to Apply