Guest Service Agent Job at an Ultra-modern Hotel
An ultra-modern hotel in based in Akure is recruiting to fill the position below:
Job Position: Guest Service Agent
Job Location: Akure, Ondo
Employment Type: Full-time
- Greet hotel guests; answer any questions or concerns.
- Deliver excellent customer service, at all times.
- Assist in keeping the hotel reception area clean and tidy, at all times.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Operate computer programs
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct regular security checks throughout the day and report any security issues to the manager.
- Report any maintenance issues immediately to themanager, including all furniture, fittings and equipment.
N18,000 - N20,000 Monhtly.
Method of Application
Interested and qualified candidates should send their Curriculum Vitae, Credentials and a Motivation Letter to: firstname.lastname@example.org using the Job Title as the subject of the e-mail.
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