Head of Service Job at Fusion Facilities

Fusion Facilities commenced operations in 2013 as a business focusing on integrated management services. The vision expanded in 2015 when the Directors decided to adopt a Group structure and focus on the following sectors which are critical to the attainment of man's physiological and safety needs. Our business outlook currently covers Africa and Europe through our subsidiaries; Fusion Facilities Management Limited (PTY) in South Africa, Fusion Group Management Limited in UAE (Dubai) and Fusion Group Management Limited in UK. 

We are recruiting to fill the position below:

Job Position: Head of Service

Job Location: Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

• Managing service delivery teams and quality standards
• Ensuring customer satisfaction and experience
• Handling escalations and resolving service issues
• Setting service level agreements and monitoring compliance
• Training and developing customer service teams
• Managing relationships with clients and customers.
• Intrested applicants must have worked and held managerial positionsin a structured hotel or a bank.

Salary
N500,000 - N700,000 Monthly.

Method of Application 
Interested and qualified candidates should send their CV to: recruitmentfusiongroup@gmail.com using the Job Position as the subject of the mail.