HR and Admin Officer

HReade is a human resources consulting firm. We provide human capital solutions to clients across different industries ranging from recruitment and selection, people development, compensation advisory to organization design amongst others. Our Client, a trading, IT and consulting company currently has a job opportunity for the position of a Business Operations Manager . Please find attached the job description for the role.

JOB POSITION: HR and Admin Officer
JOB LOCATION: Lagos
DIVISION/DEPARTMENT: HR & Admin
REPORTS TO: MD
DIRECT REPORTS: Support Staff
WORK RELATIONSHIPS: All Employees

JOB SUMMARY
Provides support in the various human resource functions, including training and development, performance monitoring and employee counseling. Ensures smooth daily operations of the office by providing administrative support services and managing the support team.

ESSENTIAL JOB FUNCTIONS
Human Resources duties

• Responsible for implementing all human resource policies and processes within the business by ensuring compliance of same by all employees;
• Manages benefits program by liaising with service providers (e.g. HMO);
• Coordinates performance review process by sending out notices to managers and employees;
• Analyzes performance feedback documents and draws up training plan based on analysis to ensure performance gaps are treated;
• Manages the recruitment and selection process carried out internally and through agencies by liaising with necessary parties and coordinating the process;
• Manages correspondence with prospective hires and ensures feedback is given to all prospects;
• Manages the curriculum vitae database and updates information;
• Coordinates and participates in the interview process for prospective hires;
• Edits and updates job descriptions based on changes or modifications to jobs;
• Ensures proper documentation of all employee files;
• Coordinates exit interview process;
• Monitors daily staff attendance by investigating and understanding causes for staff absences.
• Provides required information and guidance to employees regarding HR processes and policies;
• Coordinates disciplinary and grievance hearings proceedings;
• Manages and maintains contracts, personnel files and other employee information;
• Coordinates theinduction program by sending out invitations and notifications to person’s concerned;
• Facilitates the induction program and ensures new hire has all work tools required;
• Responsible for updating and implementing policies as agreed with the MD and/or management team;

Administrative duties

• Supervises and coordinates overall administrative activities for the office;
• Payment of utility bills;
• Identify vendors for the office and building the vendor list;
• Supervising other junior employees – cleaner and drivers;
• Management of website and general email;
• Identifying administrative policy documents needed by the company and writing the documents;
• Creates and maintains vendor database.
• Receiving and delivery of office mails;
• Handles visa applications, ticketing and reservations for all air travels;
• Manages office all office assets such as vehicles, air-conditions, laptops, printers;
• Creates and manages office filing system;
• Ensures that the office is supplied with newspapers on a daily basis;

EDUCATION:

• B.Sc. in Social Sciences or related field

TECHNICAL
REQUIREMENTS:

• Registered member of CIPM
• Microsoft Office proficiency

SKILLS REQUIRED:

• Ability to adhere to principles and values
• Ability to work well with others
• Detail-oriented
• Analytical skills
• Interpersonal skills
• Listening skills
• Oral and written communication skills
• Planning and organizational skills
• Diplomatic and tactful

WORK EXPERIENCE:

• At least two years’ post NYSC work experience in similar role

KNOWLEDGE REQUIREMENTS:

• Knowledge of basic HR concepts
• Knowledge of Nigerian Law Labour