Human Resources Manager

Expectations
To us, the HR Manager is a key resource for all employee-related matters. Your role will encompass managing core HR functions such as job design, recruitment, employee relations, performance management, training and development, and talent management.

As an HR Manager, you play a pivotal role in our business success by ensuring our most valuable asset—our people—are supported and engaged.

Your mission will be to create a happy, productive, and collaborative workplace where employees thrive and contribute to achieving our organizational goals. Promoting corporate values and fostering a positive, inclusive culture are essential aspects of this role, making it integral to our continued growth and success.

?Work Mode: Hybrid (3 Days Onsite)
Category II: Management and Operational Staff 
Salary: N300,000/month

Core Functions

1. Developing and implementing HR strategies and initiatives aligned with the overall business strategy
2. Bridging management and employee relations by addressing demands, grievances or other issues
3. Managing the recruitment and selection process.

Functions

1. Strategic HR Management
a. Develop and implement HR strategies and initiatives aligned with the overall business strategy.
b. Partner with executives to create functional people plans that enhance employee experiences and support organizational goals.
c. Build and maintain a strong, high-performance culture that aligns with the company’s values and mission.
d. Deliver a structured recruitment process to hire top talent within defined timelines.

2. Employee Lifecycle Management
a. Manage the recruitment and selection process to attract top talent.
b. Oversee the employee lifecycle, including onboarding, development, retention, and offboarding.
c. Support current and future business needs through employee engagement, motivation, and talent preservation. 

3. Performance & Development
a. Oversee and manage a performance appraisal system to drive high performance and employee growth.
b. Assess training needs, design, and implement effective training and development programs.
c. Develop career progression frameworks and nurture opportunities for employee advancement.
d. Work with People’s Operations Executives for strategic oversight and hands-on management across all HR disciplines.
e. Regularly review and adjust key performance indicators (KPIs) to align with business objectives.
f. Develop leadership programs to nurture future leaders within the organization.

4. Employee Relations & Culture
a. Act as a bridge between management and employees by addressing demands, grievances, and other issues.
b. Foster a positive working environment and ensure effective internal communication to promote collaboration.
c. Own and manage internal communications to keep employees informed and engaged.

5. Rewards & Benefits
a. Maintain and manage the company’s pay plans, reward systems, and benefits programs.
b. Ensure competitive and fair compensation strategies that drive retention and employee satisfaction.

6. Compliance & Reporting
a. Ensure legal compliance across all aspects of HR, including employment law, safety standards, and GDPR.
b. Report HR metrics to senior leadership and provide decision support through data-driven insights.
c. Develop and monitor HR systems, tactics, and procedures for continuous improvement.

Typical Day Responsibilities
Morning: Organise and assign tasks for the day.
Mid-Morning: Review staff objectives for the day and assist with any challenge. Afternoon: Follow-up on task execution and review top priorities.
Late Afternoon: Meet with executives to ascertain all key operations to ascertain performance and offer assistance where necessary.
End of Day: Retrieve report for the day from the Operations Supervisor. Coordinate with Operations Supervisor for next-day engagements.

Daily Summary: Review all tasks logged on the CRM and update the CRM with necessary notes. Track & report on execution time of each tasks. 

Deliverables
a. Prepare Monthly payroll
b. Manage staff report and appraisals
c. Execute training and onboarding for staff
d. Manage memo and compliance
e. Manage Weekly and Monthly work schedules
f. Submit a monthly HR report to senior management detailing key metrics, including hiring status, employee turnover, performance outcomes, and engagement survey results.

Requirements

1. Education: Bachelor’s degree in Human Resources, Business Administration, or related field. Advanced degree or certification (e.g., SHRM-CP, CIPD) is a plus.
2. Experience: Proven experience as an HR Manager or in a senior HR role.
3. Skills:
   a. Strong knowledge of HR best practices and employment law.
   b. Excellent leadership, communication, and interpersonal skills.
   c. Strategic thinking with the ability to execute operationally.
   d. Proficiency in HR software and metrics-driven decision-making.
   e. A collaborative mindset and the ability to foster strong relationships.
4. Additional Attributes:
   a. A passion for travel and delivering exceptional client experiences.
   b. Knowledge of global travel destinations and visa requirements is an advantage.

Monthly Milestone Bonus
The following targets are mandatory and consistent with our operational policies.

1. Ensure there are no overdue tasks. a
2. Execute monthly deliverables as outlined above. b
3. Execute 3 activities to improve performance (e.g., wellness initiatives, team-building exercises, SOP training, Capacity building). c
4. Carry out 3 internal survey. d

If superscripts A, B, and (C or D) are distinction rated, a “Milestone Bonus” is awarded for the month.

Additional Perks
a. Compensation under the Work Hour and Holiday Bonus Policy.
b. A sales bonus is granted on every N5,000,000.00 closed transaction.
c. Employee discounts on travel packages.