IT Officer Job at Eta-Zuma Group

Eta-Zuma Group is a company of 8 separate companies with exploration licenses covering diverse solid minerals like iron ore, gold, tantalite, coal, limestone/marble, etc. In April 2009, these eight companies were acquired by Energy and Metal Industries Limited to form the Eta-Zuma Group Limited. ETA-ZUMA Group is an indigenous conglomerate with interests in diverse strategic sectors of the economy. The acquisition was spurred by the economic reason to consolidate the diverse licenses into a balanced portfolio that will reduce risk and position the emerging company to exploit emerging market opportunities in a global commodities market that is on a rebound. The acquisition also included Eta-Zuma Group Limited - a key player in the emerging solid minerals industry of Nigeria. The acquisitions increased the size of the company more than five-fold. The Group re-opened earlier exploration sites and has since invested over $10million in proving reserves of especially marble and opening up new coal reserves and in new plant and machinery.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Okobo, Kogi
Employment Type: Full-time
Job Category: ICT

Job Responsibilities

• Proficient in troubleshooting and providing support for various hardware components (desktops, laptops, printers, etc.) and software applications.
• Familiarity with different operating systems such as Windows, macOS, and Linux, and the ability to resolve issues related to these systems.
• Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and the ability to troubleshoot network-related issues.
• Excellent verbal and written communication skills to convey technical information to non-technical users.
• Strong problem-solving skills and the ability to analyze issues systematically to find effective solutions.
• Patience and empathy when dealing with end-users, especially those with limited technical knowledge.
• Ability to install, configure, and troubleshoot software applications, including productivity tools, antivirus programs, and business-specific software.
• Basic system administration skills, including user account management, permissions, and security settings.
• Awareness of IT security best practices and the ability to assist in maintaining a secure IT environment.
• Experience in providing remote support to end-users and troubleshooting issues through remote desktop tools.
• Ability to prioritize tasks, manage time effectively, and handle multiple support requests concurrently.

Job Requirements

• A Degree or Diploma in Information Technology, Computer Science, or a related field.
• Previous experience in a similar role or in providing IT support is
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