IT Officer Job at SIMS Nigeria Limited

SIMS Nigeria Limited specializes in the assembly, distribution and sales of consumer electronics from major brands such as Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic. Our business started out in 1987, and since then, we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

We are recruiting to fill the position below:

Job Position: IT Officer
Job Location: Trans-Amadi, Rivers
Employment Type: Full-time
Department: Information Technology
Reports to: IT Manager / Head of IT

About the Role

• We are seeking a proactive and skilled IT Officer to support our technology operations, ensure system reliability, and provide technical assistance across the organization.
• The ideal candidate will be hands-on, solution-oriented, and able to manage both hardware and software issues while contributing to the overall efficiency of our IT infrastructure.

Key Responsibilities

• Provide first-line technical support to staff on hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other IT equipment.
• Troubleshoot system and network problems, diagnosing and resolving issues promptly.
• Support and maintain company networks, internet connectivity, and servers.
• Assist in system upgrades, backups, and regular maintenance tasks.
• Ensure IT security protocols are followed, including antivirus management and user access control.
• Manage IT inventory and keep accurate records of devices and licenses.
• Collaborate with external vendors or service providers when needed.
• Support the implementation of new systems or applications.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT support or a similar role.
• Strong knowledge of Windows operating systems and Microsoft 365.
• Understanding of networking concepts (LAN/WAN, routers, switches).
• Ability to troubleshoot hardware and software issues effectively.
• Good documentation and reporting skills.
• Strong communication and customer-service mindset.

Preferred Skills (Added Advantage):

• Experience with IT security tools and best practices.
• Knowledge of server administration or basic database management.
• Familiarity with cloud services (Azure, AWS, Google Workspace).

Key Competencies:

• Problem-solving ability
• Attention to detail
• Teamwork and collaboration
• Time management.

Method of Application
Interested and qualified candidates should send their CV to: employment@simsng.com using the Job Position and Location as the subject of the email.