IT Operations Associate Job at Nomba

Nomba, launched in 2017 as "Kudi.ai", is a chatbot that responds to financial requests on social apps. Nomba has since evolved to empower independent businesses to act as neighborhood banks offering basic financial services such as cash withdrawal, transfer and bill payments to all Nigerians, especially those in underserved communities. Today we process more than $500m in payments monthly.

With a vision to enable economic prosperity by supercharging businesses to run efficiently and meet their goals, nomba is making it easier for businesses to accept payments, make payments and manage their operations. With over 250 employees and more than 150,000 businesses on our platform across the country, we are creating a distinct gateway into the digital economy by providing businesses with access to everyday tools that simplify payments and drive their growth. With these easy-to-use tools, businesses of all sizes can now accept, process and manage payments online and offline while optimizing their operations.

We are recruiting to fill the position below:

Job Position: IT Operations Associate

Job Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Meeting with the IT manager to discuss system needs.
• Designing and installing computer hardware configurations.
• Installing software and networking systems.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Troubleshooting network and software issues.
• Installing high-level software security systems.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Filing monthly reports for the IT Manager.

Requirements

• Bachelor’s Degree in computer science or a similar field.
• Ability to project manage.
• Good communication skills.
• Ability to troubleshoot complex software and hardware issues.
• Extensive knowledge of computer hardware systems.
• Familiarity with general OS systems, Enterprise, programming languages, and Office software.
• Knowledge of LAN and wireless networks.
• Knowledge of database and networking security systems.