IT Sales Account Manager Job at Alfred & Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Position: IT Sales Account Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Report To: Head, Strategic Business Unit

Job Purpose

•  The purpose of this job role is to create long term relationships with the portfolio of assigned customers.
• The role serves to understand the customer's demands, plan on how to meet these demands, and generate sales for the company as a result.
• The job role ensures the sales of the company’s products and services within a defined line of business (LOB). Ensures consistent, profitable growth in sales revenues within the LOB through execution of agreed sales strategies.

Key Responsibilities

• Generate sales for a portfolio of accounts and reach the company's sales target
• Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling
• Attending client’s meetings
• Preparation of Proposal, bids and quotes
• Participate in all sales meetings along with attendance of Tech shows as required
• Ensure excellent customer satisfaction working with customers
• Provide feedback from customers and ensure resolution of issues (if any).
• Maintain and update customer contact records
• Identify/manage and escalate/solve conflicts with clients
• Interact and coordinate with the sales team and other staff members in
• other departments working on the same account
• Identify clients’ budgets
• Meet targets and deadlines for accounts

Key Result Area:

• Achievement of the LOB’s sales target
• Maintain a good working relationship with team members.
• A satisfied clientele portfolio
• A cordial and efficient synergy between the sales team and the technical team

Knowledge Requirements:

• Market Knowledge
• Product/Solutions Knowledge
• Customers’ knowledge
• Competition’s knowledge

Skill Requirements:

• Negotiation skills
• Good prospecting skills
• Rapport building on skill
• Active listening skill
• Effective communication skills
• Presentation skills
• Effective writing skills
• Relationship management skills
• A passion for selling
• Negotiation skills
• Leadership skills

Experience & Education Requirements

• A minimum qualification of first degree in any related field.
• A minimum of 4 years in sales role in an active capacity (IT Sector)
• Experience in a target-driven environment is an added advantage.

Method of Application 
Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using the Job Position as the subject of the mail.