IT Support Officer
Pivotage Consulting - Our client, a Food and Beverage organization that deals with fresh seafood and meat located at Lekki is currently seeking to grow its team by hiring the service of:
Job Position: IT Support Officer
Ref Id: LACH/041219/ITSO
Job Location: Lagos, Nigeria.
Type: Part Time
Career: Mid/Level Expert
Job Responsibilities
- Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Install and configure computer hardware, software, systems, networks, printers and scanners.
- Monitor and maintain computer systems, networks and company website.
- Respond in a timely manner to service issues and requests.
- Analysis of call logs in order to discover any underlying issues or trends.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Test, evaluate, and make decisions about new technology for the business.
Job Requirements
- Associate's or Bachelor's degree in Computer Science or a related field.
- 1+ years of experience in a technical support role.
- Certifications are preferred, but not required.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Willingness to solve complicated problems and see projects through to completion.
- Analytical skills to study problems and records and identify solutions.
- Team-oriented attitude to help other colleagues and departments with technical problems.
- Strong interpersonal communication and relationship-building skills.
- Ability to manage time and effectively prioritize numerous projects at one time.
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