IT Support Officer Job at Busy Minds Consults
Busy Mind Consult - Our client, a service provision firm with an exponential growth plan is recruiting to fill the position below:
Job Position: IT Support Officer
Job Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- You'll be responsible for the smooth running of IT systems and ensuring that users get maximum benefits from them
- Rapidly establish a good working relationship
- Test and evaluate new software
- Install and configure computer hardware and Software
- Monitor and maintain computer systems and networks
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults and walking staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Install Softwares
- Create an email address for every new hire
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if necessary)
- Prioritise and manage many open cases at one time
- Conduct electrical safety checks on computer equipment.
- Website Management
Qualification and Experience
- B.Sc Computer Science
- Minimum of three (3) years in a similar role.
Desired Skills:
- Computer networking and hardware
- Computer software development
- Information technology
- Internet engineering
- Software engineering
Salary
N100,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: talentcentre@outlook.com using the "Job Title" as the subject of the email.
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