IT Support Officer Job at Rossland Screening Solutions

Rossland Group since the year 2000 provides market research and management consulting services to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include Professional Background Screening and Business Brokerage. In 2015 and 2016, it added franchise consulting and recruitment services respectively.

We are recruiting for the positions below:

Job Position: IT Support Officer
Job Location: Gwarinpa, Abuja
Employment Type: Full time

Duties/Responsibilities

• Logging customer/employee queries
• Providing technical support across the company
• Updating & maintaining the company’s websites
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Updating email database both on mail chimp and local email database
• Providing support, including procedural documentation and relevant reports
• Setting up new users' accounts and profiles and dealing with password issues
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults
• Installing and configuring computer hardware, software, applications, networks, printers and scanners.

Requirements

• Qualification: BSc
• Experience: 3 - 5 years

Method of Application
Interested and qualified candidates should send their CV to: jobs.rossland@gmail.com using the Job Title and Location as the subject of the mail.