Job Openings at Allen Professional Services

Allen Professional Services - Our client, an international quick services restaurant opening outlets in the South East, Nigeria, is recruiting to fill the following positions below:

1.) Human Resources Officer

Job Location: Owerri, Imo
Employment Type: Full-time

Job Description

• The Human Resources Officer supports the coordination of all administrative activities related to the company’s personnel.
• He/she supports the company’s recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.
• He/she supports the monitoring of staff attendance, performance, and general well-being.

Key Roles and Responsibilities

• Support the staffing process, including recruiting, interviewing, hiring, and onboarding.
• Support development of training materials and performance management programs to help ensure employees understand their job responsibilities.
• Investigate employee issues and conflicts and brings them to resolution.
• Partner with management to ensure strategic HR goals are aligned with business initiatives.
• Maintain HR systems and processes.
• Conduct periodic and annual staff performance reviews.
• Support the organization’s compliance with local, state, and federal regulations.
• Use performance management tools to provide guidance and feedback to team.
• Ensure all company HR policies are applied consistently.
• Maintain company organization charts and employee directory.
• Support the design and implementation of employee retention strategies.

Qualifications

• First Degree in Human Resources, or related field.
• Minimum of three (3) years of relevant work experience in a human resources position
• Demonstrated proficiency in the Microsoft Office suite.
• Experience in the food or hospitality industry will be an added advantage.
• Effective verbal and written communication skills.
• Experienced in a broad range of human resource strategies, practices as well as employee regulatory laws in Nigeria.

Method of Application
Interested and qualified candidates should send their recent CV to: recruitmentservices@allen.ng using the Job Position as the subject of the mail.

2.) Human Resources Manager

Job Location: Owerri, Imo
Employment Type: Full-time

Job Description

• The Human Resources Manager coordinates all administrative activities related to the company’s personnel.
• He/she oversees the company’s recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees.
• He/she monitors staff attendance, performance, and general well-being.

Key Roles and Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring, and onboarding.
• Ensure job descriptions are up to date and compliant with all local, state, and federal regulations.
• Use performance management tools to provide guidance and feedback to team.
• Ensure all company HR policies are applied consistently.
• Maintain company organization charts and employee directory.
• Partner with management to ensure strategic HR goals are aligned with business initiatives.
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
• Investigate employee issues and conflicts and brings them to resolution.
• Ensure the organization’s compliance with local, state, and federal regulations.
• Maintain HR systems and processes.
• Conduct periodic and annual staff performance reviews.
• Design and implement employee retention strategies.

Qualifications

• First Degree in Human Resources, or related field.
• Minimum of five (5) years of relevant work experience in a human resources position in the food or hospitality industry.
• Effective verbal and written communication skills.
• Demonstrated proficiency in the Microsoft Office suite.
• Experienced in a broad range of human resource strategies, practices as well as employee regulatory laws in Nigeria.

Method of Application
Interested and qualified candidates should send their recent CV to: recruitmentservices@allen.ng using the Job Position as the subject of the mail.

3.) Restaurant Outlet Operations Manager

Job Location: Owerri, Imo
Employment Type: Full-time

Description

• The Restaurant Outlet Operations Manager oversees the day-to-day operation of a unit restaurant outlet. He supervises the outlet workers to ensure that the outlet operations run in line with the company’s guidelines and processes. He ensures that the sales and customer service targets of the outlet are consistently achieved.
• He ensures that the outlet operates within company’s policies and procedures to provide the most satisfactory services to customers.

Key Roles and Responsibilities

• Oversee the daily operations of outlet for efficient operations.
• Plan and assign daily workloads to outlet associates.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedbacks and recommend necessary outlet operational changes.
• Schedule orientations and job trainings to outlet associates.
• Address customer queries courteously and ensure customer satisfaction.
• Develop cost-effective operational plan to achieve outlet goals.
• Organize regular meetings to discuss about issues and updates.
• Analyze and resolve problems in a timely and accurate manner.
• Organize special events and entertainments to attract more customers.
• Assist in cash handling activities and develop expense and revenue reports.

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
• Minimum of five (5) years of relevant work experience in a restaurant or food services organization.
• Experience in a known quick services restaurant brand will be an added advantage
• Strong managerial skills with proven track record in delivering targets and efficiencies.
• Highly experienced in food products and services.
• Sound logistics management, business operations and financial knowledge.
• Fluency in English is essential, with superior oral and written communication skills.

Method of Application
Interested and qualified candidates should send their recent CV to: recruitmentservices@allen.ng using the Job Position as the subject of the mail.