Operations Manager Job at 5thWall Consulting

At 5thWall Consulting, we are a dynamic outsourcing firm dedicated to providing end-to-end recruitment solutions for businesses across various industries. We specialize in helping organizations attract, assess, and hire top talent that aligns with their goals and culture.

We are recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Lekki-Ajah, Lagos
Employment Type: Full-time

Job Description

• We are seeking an experienced Operations Manager to oversee the day-to-day activities of our real estate company.
• The successful candidate will be responsible for ensuring the smooth operation of our business, driving process improvements, and leading cross-functional teams to achieve business objectives.

Key Responsibilities
Operational Management:

• Oversee daily operations, ensuring efficient execution of projects and transactions.
• Develop and implement operational processes and procedures to improve productivity and quality.
• Identify and mitigate operational risks, ensuring compliance with industry regulations.

Team Leadership:

• Manage and lead cross-functional teams, including administrative, sales, and customer service staff.
• Foster a positive and productive work environment, promoting teamwork and collaboration.
• Develop and implement training programs to enhance team performance and skills.

Process Improvement:

• Analyze operational processes, identifying areas for improvement and implementing changes.
• Develop and implement metrics to measure operational performance, tracking progress and make data-driven decisions.
• Collaborate with senior management to develop strategic plans and objectives.

Stakeholder Management:

• Build and maintain relationships with internal stakeholders, including employees, management, and other departments.
• Ensure effective communication with external stakeholders, including clients, realtors and partners.

Performance Monitoring:

• Track and analyze key performance indicators (KPIs) to measure operational performance.
• Identify areas for improvement and implement corrective actions.

Requirements

• Candidates should possess a Bachelor's Degree in Business Administration, Real Estate, or a related field with 6-8 years of experience.
• Proven experience in operational management, preferably in real estate.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership skills.

Key Skills:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to analyze and improve operational processes
• Strategic thinking and problem-solving skills
• Attention to detail and organizational skills
• Proficiency in Microsoft Office and other productivity software

Competences:

• Operational management and process improvement
• Leadership and team management
• Strategic planning and execution
• Problem-solving and analytical thinking
• Communication and stakeholder management
• Adaptability and flexibility in a fast-paced environment.

Salary
N500,000 - N600,000 / Month.