Job Openings at Joybridge HR Solutions

Joybridge HR Solutions is a human resources consulting and management firm dedicated to helping organizations optimize their workforce strategies, improve employee engagement, and streamline HR processes. With a focus on delivering tailored solutions, Joybridge HR Solutions supports businesses in achieving their goals through effective talent management, compliance guidance, and HR best practices.

We are recruiting to fill the following positions below:

1.) Client Service Executive

Job Location: Yaba, Lagos
Employment Type: Contract

Description

• Our client is seeking a dedicated and customer-focused Client Service Executive to join our healthcare team.
• This role involves delivering exceptional customer service to patients and their families, managing billing processes, and ensuring a smooth patient experience.

Key Responsibilities
Patient Interaction and Support:

• Greet and assist patients, families, and visitors with professionalism and empathy.
• Address inquiries regarding hospital services, procedures, and policies.
• Guide patients through admission, discharge, and other hospital processes.

Billing and Financial Services:

• Ensure daily sales are reconciled with the EMR for proper accounting system.
• Account reconciliation on payment received and expenses incurred in the daily running.
• Ensure regular update of Admission bill and payment settlement before discharge
• Follow-up with debtor and ensure prompt payment
• Management of receivables from clients via Cash, Cheque, Direct Payment and Inter-switch.
• Ensuring all receivables are remitted to the account department.

Administrative Duties:

• Maintain accurate records of patient interactions and transactions.
• Update and manage patient data in hospital systems.
• Support the coordination of appointments, consultations, and other services.

Communication and Coordination:

• Act as a liaison between patients, families, and medical staff to ensure seamless communication.
• Collaborate with internal teams to address patient concerns promptly.

Requirements

• Bachelor's Degree or relevant certification in Healthcare, Business, or a related field.
• 1 - 2 years of experience in customer service
• Proficiency in using hospital management systems, microsoft office packages and billing software.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work flexible hours and in a shift-based schedule.
• Strong organizational skills and attention to detail.
• Must be available to resume immediately.
• Past experience in the healthcare sector is an advantage.
• Proximity to the Yaba location is an advantage.

Salary
N150,000 monthly.

Application Closing Date: 15th January, 2026.

Method of Application 
Interested and qualified candidates should send their CV to: joybridgehrsolutions@gmail.com using the Job Position as the subject of the email.

2.) HMO / Billing Officer

Job Location: Magodo Phase 2, Lagos
Employment Type: Contract

Description

• Our client is looking for a HMO/Billing Officer who will be responsible for managing all activities related to Health Maintenance Organizations (HMOs), private billing, and corporate account transactions.

Key Responsibilities
HMO & Insurance Management:

• Register and verify patient HMO eligibility and benefits before service delivery.
• Liaise with HMO representatives for approvals, service codes, and pre-authorizations.
• Track, document, and manage all HMO-related treatments, investigations, and referrals.
• Ensure that all HMO claims are submitted accurately and on time.

Billing Operations:

• Prepare and issue invoices for HMO, private, and corporate clients.
• Accurately capture all billable services and consumables used by patients.
• Monitor and reconcile daily patient bills and revenue against services rendered.
• Identify and correct billing discrepancies before submission.

Claims Management:

• Compile, validate, and submit claims to HMOs and corporate clients promptly.
• Track the status of submitted claims and follow up on pending or rejected ones.
• Resubmit or rectify rejected claims with supporting documentation.
• Maintain proper documentation for all claims for audit and review purposes.

Payment Reconciliation:

• Reconcile payments received with claims submitted to ensure completeness and accuracy.
• Work closely with the finance team to ensure timely posting of payments and resolution of variances.
• Prepare periodic aging reports and outstanding claims summaries for management.

Reporting & Documentation:

• Maintain accurate records of patient accounts, invoices, HMO approvals, and payment remittances.
• Generate daily, weekly, and monthly billing and payment reports.
• Flag issues of non-payment or delayed remittances to the appropriate authority.
• Support audits by providing relevant billing documentation and reconciliations.

Relationship Management:

• Serve as the point of contact for all HMO-related inquiries and correspondence.
• Foster strong professional relationships with HMO and corporate account officers.
• Address complaints or issues from patients and clients related to billing.

Qualifications & Requirements

• Bachelor's Degree or HND in Accounting, Finance, Business Administration, or related fields.
• 1 - 2 years of minimum experience in HMO/Billing Officer role.
• Knowledge of HMO operations, health insurance codes, and billing procedures.
• Excellent proficiency in Microsoft Excel and EMR platforms.
• Strong attention to detail and ability to multitask.
• Good communication and interpersonal skills.

Salary
N150,000 monthly.

Application Closing Date: 30th January, 2026.

Method of Application 
Interested and qualified candidates should send their CV to: joybridgehrsolutions@gmail.com using the Job Position as the subject of the email.

3.)  Female Registered Nurse

Job Location: Yaba, Lagos
Employment Type: Contract

Description

• Our client is seeking a dedicated and compassionate Female Registered Nurse to join our healthcare team in the ICU.
• The ideal candidate will provide exceptional patient care and ensure adherence to medical protocols.

Responsibilities

• Collaborate with the Chief Medical Officer and Nursing Supervisor to establish effective systems for delivering patient-centered care with compassion, dignity, and respect, resulting in positive health outcomes
• Administration of medications to patients according to the Doctor's prescription.
• Setting of Intramuscular and intravenous infusion (when the need arises).
• Perform wound care and assist physicians during procedures.
• Ensure the highest standard of evidence-based nursing care is delivered to all patients and their families.
• Act in accordance with the Nursing & Midwifery Council Code Standards of Conduct, performance and ethics for nurses.
• Record patient treatment plan, interventions, outcomes and plan revisions
• Monitor and document symptoms and changes in patients’ conditions promptly and notifying the medical officer of any development swiftly.
• Ensure proper storage of equipment and devices properly after use
• Accurate documentation of patient's medical information and vital signs.
• Monitoring and following-up with the house-keeper ensuring the wardis clean and tidy always.
• Ability to operate the patient monitor effectively monitoring the following parameters adequately ECG, Body Temperature, Oxygen saturation.
• Ensure the wards comply with all health and safety requirements.
• Develop collaborative and cooperative relationships with other healthcare professionals, and participate in professional and managerial meetings, liaising as appropriate.

Requirements

• Must be a Registered Nurse with 2-3 years of experience.
• Must have a valid practising license.
• Candidate must reside in Lagos, proximity to Yaba is an advantage.
• Have a good communciation skill.
• Experience in the ICU is an advantage.

Salary
N180,000 monthly.

Application Closing Date: 16th January, 2026.

Method of Application 
Interested and qualified candidates should send their CV to: joybridgehrsolutions@gmail.com using the Job Position as the subject of the email.