Job Vacancies at Cravecity Mega Limited

Cravecity Mega Limited is a Quick service restaurant. We offer excellent services with the best bites that satisfies every customers cravings. We encourage a favourable work environment by promoting a greatwork culture.

We are recruiting to fill the following positions below:

1.) Operation Manager

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The Operations Manager in a QSR will beresponsible for overseeing daily restaurant operations across multiple outlets to ensure efficiency, profitability, and consistent delivery of high-quality food and customer service.
• This role involves supervising outlet managers, ensuring compliance with operational standards, managing budgets, optimizing resources, and driving performance to achieve business goals.
• The Operations Manager serves as a bridge between senior management and outlet teams, ensuring smooth execution of company policies and strategies.

Key Responsibilities
Operations Management:

• Oversee daily operations of all QSR outlets, ensuring adherence to company standards in food quality, speed of service, cleanliness, and safety.
• Develop and implement standard operating procedures (SOPs) to maintain consistency across all locations.
• Monitor and analyze operational performance (sales, customer feedback, wastage, labor costs) and take corrective actions where necessary.

People Management:

• Lead, coach, and mentor outlet managers and their teams to drive operational excellence.
• Ensure proper staffing levels, training, and shift scheduling across outlets.
• Promote a culture of accountability, teamwork, and customer-first service.
• Handle escalated employee or customer issues professionally.

Financial & Business Performance:

• Monitor sales, cost of goods sold (COGS), labor costs, and overheads to maintain profitability.
• Assist in setting and achieving sales targets, budgets, and KPIs for each outlet.
• Control inventory levels and minimize waste through effective stock management and reconciliation.
• Provide weekly and monthly operational performance reports to senior management.

Compliance & Quality Control:

• Ensure all outlets comply with food safety, hygiene, and health regulations.
• Conduct regular inspections and audits of outlets for quality assurance.
• Enforce brand consistency in service, menu presentation, and customer experience.

Strategic & Process Improvement:

• Identify opportunities to improve operational efficiency and customer satisfaction.
• Implement new technologies, systems, or processes to enhance productivity.
• Support new store openings, including recruitment, training, and setup.
• Collaborate with other departments (HR, Finance, Procurement, Marketing) to support business objectives.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• 5–7 years of experience in restaurant or QSR operations, with at least 3 years in a managerial role.
• Proficiency in MS Office and familiarity with POS and inventory management systems.

Key Skills & Competencies

• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Good financial acumen and ability to interpret P&L reports.
• Knowledge of QSR industry trends, food safety, and hygiene regulations.
• Ability to multitask, prioritize, and work under pressure.
• Strong communication and interpersonal skills.

Application Closing Date: 30th September, 2025. 

Method of Application
Interested and qualified candidates should send their CV to: hrbp@cravecityng.com using "Procurement QSR" as the subject of the mail.

Note: For more inquires, WhatsApp only: 07017425977.

2.) Senior Procurement Officer

Job Location: Berger, Lagos
Employment Type: Full-time

Job Summary

• To source, negotiate, and purchase quality raw materials, packaging, beverages, equipment, and services at the best value, ensuring timely supply to meet QSR operational demands while maintaining cost efficiency and supplier compliance.

Key Responsibilities

• Source and evaluate suppliers to ensure quality, cost-effectiveness, and reliability.
• Negotiate pricing, payment terms, and supply agreements.
• Raise purchase orders (POs) and ensure timely approvals.
• Monitor inventory levels and liaise with the Stock Reconciliation Officer to prevent shortages or overstocking.
• Maintain supplier database and performance records.
• Ensure procurement aligns with approved budgets and operational needs.
• Track deliveries, resolve shortages, and handle supplier-related issues.
• Ensure all purchases comply with company policies and quality standards.
• Support periodic supplier audits and product quality checks.
• Prepare and submit procurement reports to management.

Key Requirements

• Bachelor’s degree in Procurement, Supply Chain, Business Administration, or related field.
• Minimum 2–5years of  experience in procurement, preferably in QSR or FMCG.
• Strong negotiation and supplier management skills.
• Knowledge of food safety and quality standards.
• Proficiency in MS Office and inventory management tools.
• High attention to detail, integrity, and cost-consciousness

Application Closing Date:30th September, 2025.

Method of Application
Interested and qualified candidates should send their CV to: hrbp@cravecityng.com using "Procurement QSR" as the subject of the mail.

Note: For more inquires, WhatsApp only: 07017425977.

3.) Outlet Manager

Job Locations: Ikoyi, Abulegba, Gbagada, Akowonjo, Ikotun Egbe, Magboro, Festac, Berger - Lagos
Employment Type: Full-time

Job Summary

• The Outlet Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, managing staff performance, maintaining food quality and hygiene standards, and achieving sales targets.

Key Responsibilities

• Supervise and coordinate all daily restaurant operations
• Ensure high standards of food quality, cleanliness, and customer service
• Manage and motivate staff to perform efficiently and professionally
• Handle customer complaints and feedback professionally
• Monitor stock levels and coordinate with suppliers for timely replenishment
• Maintain accurate records of sales, expenses, and inventory
• Ensure compliance with company policies, health and safety regulations
• Prepare daily, weekly, and monthly reports for management review
• Train new staff and conduct regular performance reviews

Requirements

• Minimum of OND / HND / BSc in relevant field
• Proven experience in a similar role (preferably in QSR or hospitality industry)
• Good leadership and people management skills
• Strong communication and problem-solving abilities
• Ability to work in a fast-paced environment
• Basic knowledge of stock and cash management

Application Closing Date: 30th October, 2025.

Method of Application
Interested and qualified candidates should send their CV to: hrbp@cravecityng.com using the Job Position as the subject of the mail.

Note: For more inquires, WhatsApp only: 07074711804, 07017425977.