Mall Manager Job at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Position: Mall Manager 

Job Location: Enugu 
Employment Type: Full-time

Responbsibilties
Lease Management:

• Oversee all leasing activities, including negotiating leases, managing tenant relationships, and maintaining high occupancy rates.
• Develop and implement leasing strategies to attract and retain high-quality tenants that align with the mall's brand and target market.
• Monitor financial issues of the property with full P/L responsibilities. Responsible for on-time bill submission and payment recovery.
• Formulate strategic planning and execution on people, financial, project flow, positioning, brand mix, rental budget, and leasing.
• Generating leasing leads and forwarded it to the Head office. Keeping coordination for all the leasing leads as per instructions given by the Head Office.

Marketing and Promotion:

• Develop and execute comprehensive marketing and promotional plans to drive foot traffic, increase sales, and enhance the mall's visibility and brand image.
• Collaborate with tenants and external partners to create engaging events, campaigns, and activations that resonate with our target audience.

Facility Management:

• Ensure the mall is well-maintained, clean, safe, and aesthetically pleasing at all times.
• Coordinate maintenance, repairs, and renovations as needed to uphold the highest standards of facility management.
• Develop plans that minimize incidents or reverse any negative trends.
• Develop a plan to reduce the cost in manpower and energy.
• Ensure the property is properly prepared for emergencies through leadership of the Emergency Preparedness Committee and implementation of effective drills.
• Lead efforts in managing all local crisis situations, including establishing a remediation plan consistent with Company policies and procedures, engaging the right authorities and resources and communicating plans.

Tenant Relations:

• Cultivate positive relationships with tenants, addressing their needs and concerns in a timely and effective manner.
• Act as a liaison between tenants and management, facilitating communication and resolving conflicts as needed.

Customer Service:

• Implement customer service initiatives to enhance the shopping experience for visitors and promote a welcoming and inclusive environment.

Qualifications

• Bachelor's degree in Business Management, Real Estate, Property Management, or a related field.
• Minimum of 8 years of experience in overseeing community malls or department stores.
• Proficient in local commercial property market dynamics, possessing a robust network within tenant and property agency circles.
• Demonstrates outstanding analytical prowess, negotiation abilities, interpersonal finesse, leadership acumen, and adept presentation and communication skills.
• Strategic mindset coupled with strong business acumen, emphasizing results, self-motivation, confidence, extroversion, initiative, and the capacity to thrive independently and under pressure

Method of Application 
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Position as the subject of the mail.