Job Vacancies at Globalpay Limited

Globalpay is a global payment company that values financial and social inclusion. The company provides innovative payment solutions that break down physical borders, boundaries, and social status to enable everyone to enjoy financial and social inclusion.

We are recruiting to fill the following positions below:

1.) Experienced Java Backend Developer

Job Location: Ikeja, Lagos
Job type: Full-time (Hybrid)

Job Summary

• We are seeking a highly skilled and experienced Java Backend Developer to join our innovative fintech team in Lagos, Nigeria. This hybrid position offers a unique opportunity to contribute to the development of cutting-edge payment solutions that are transforming the financial landscape.
• The ideal candidate will have a strong background in Java development, a deep understanding of payment technologies, and hands-on experience with the ISO 8583 standard.
• As a key member of our engineering team, you will be responsible for designing, developing, and maintaining robust and scalable backend systems that power our global payment platform.
• Your expertise will be crucial in ensuring the security, reliability, and efficiency of our financial transaction processing. If you are a passionate and driven developer with a desire to make a significant impact in the fintech industry, we encourage you to apply.

Key Responsibilities

• Design, develop, and maintain high-performance, scalable, and secure backend services for our payment platform using Java and the Spring Framework.
• Implement and manage the full lifecycle of our payment processing systems, including integration with third-party payment gateways and financial institutions.
• Work extensively with the ISO 8583 messaging standard to process financial transactions, including message parsing, data mapping, and transaction flow management.
• Develop and maintain RESTful APIs and microservices to support our web and mobile applications.
• Ensure the security and integrity of all payment transactions by implementing industry best practices and complying with security standards such as PCI-DSS.
• Collaborate with cross-functional teams, including product managers, frontend developers, and quality assurance engineers, to deliver high-quality software solutions.
• Troubleshoot and resolve complex technical issues related to payment processing, transaction failures, and system performance.
• Participate in code reviews to ensure code quality, maintainability, and adherence to coding standards.
• Stay up-to-date with the latest trends and technologies in the fintech and payment industries to drive continuous improvement and innovation.

Qualifications

• Educational Background: A Bachelor of Science (B.Sc.) degree in Computer Science, Software Engineering, or a related technical field is required. A Master's degree in a relevant field is a plus.
• Professional Experience: A minimum of 5-7 years of professional experience in backend Java development, with a significant portion of that time spent in the fintech or payment industry.
• Payment Technology Expertise: Demonstrable experience with payment gateway integration, transaction processing, and a strong understanding of the end-to-end payment lifecycle.
• ISO 8583 Proficiency: Proven hands-on experience with the ISO 8583 standard, including message parsing, data element mapping, and transaction processing.
• Java and Spring Framework: Expertise in Java development, with a deep understanding of the Spring Framework, including Spring Boot, Spring Security, and Spring Data.
• Architectural Patterns: Solid understanding of microservices architecture, RESTful API design, and other distributed systems patterns.
• Database Management: Proficiency in working with both SQL and NoSQL databases, and experience with database design and optimization for financial applications.
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proven track record of resolving complex technical challenges in a timely and effective manner.

Preferred Skills:

• Cloud Technologies: Experience with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is highly desirable.
• DevOps and CI/CD: Familiarity with DevOps practices and tools like Docker, Kubernetes, Jenkins, and Ansible.
• Message Queues: Knowledge of message queuing systems such as RabbitMQ or Apache Kafka.
• Security Best Practices: A strong understanding of application security principles and experience with security testing and vulnerability assessment.
• Agile Methodologies: Experience working in an Agile development environment, using methodologies such as Scrum or Kanban.
• Certifications: Relevant certifications in Java, payment security (e.g., PCIP), or cloud technologies are a plus.

Work Environment:

• Hybrid Model: This position offers a hybrid work model, allowing for a combination of remote and in-office work at our Lagos, Nigeria location.
• Collaborative Culture: We foster a collaborative and inclusive work environment where innovation and teamwork are highly valued.
• Professional Growth: We are committed to the professional growth of our employees and provide opportunities for learning and development.

Click here to apply online

2.) Human Resources (HR) and Administration Manager

Job Location: Ikeja, Lagos
Job type: Full-time (On-site)

Role Description

• This is a full-time on-site role for a Human Resources and Administration Manager located in Ikeja. The Human Resources and Administration Manager will be responsible for overseeing HR functions including recruitment, employee relations, performance management, and compliance with labor laws.
• The role also includes managing administrative functions such as office operations, facilities management, and ensuring smooth daily operations.

Qualifications

• Bachelor's Degree (or equivalent) in Human Resources, Business Administration, or related field with 5 years of experience in a HR Managerial position
• Experience in recruitment, employee relations, and performance management
• Knowledge of labor laws and compliance
• Office operations and facilities management skills
• Strong communication and interpersonal skills
• Ability to manage multiple tasks effectively and efficiently
• Experience in the financial services or payment industry is a plus
• HR Knowledge: A thorough knowledge of HR laws, regulations, and best practices is essential to ensure legal compliance and effective HR management.

Benefits

• NGN 100,000 - NGN 200,000 / Month
• Comprehensive Health Insurance.

Click here to apply online

3.) Settlement and Chargeback Specialist

Job Location: Ikeja, Lagos
Job type: Full-time (On-site)

Responsibilities
Settlement Processing:

• Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.
• Reconcile settlement transactions and resolve discrepancies promptly.

Chargeback Management:

• Handle chargeback disputes by investigating, gathering necessary documentation, and preparing responses.
• Collaborate with internal teams to prevent chargebacks and implement measures to reduce their occurrence.

Vendor and Partner Communication:

• Communicate with vendors, financial institutions, and payment processors to resolve settlement issues and discrepancies.
• Establish and maintain positive relationships with external partners related to settlements.

Documentation and Reporting:

• Maintain comprehensive records of settlement transactions, chargebacks, and related documentation.
• Generate regular reports on settlement activities, chargeback trends, and resolutions.

Compliance and Risk Management:

• Stay updated on industry regulations and compliance requirements related to settlements.
• Implement measures to mitigate risks associated with chargebacks and fraudulent activities.

Process Improvement:

• Identify opportunities for process improvement and automation to enhance efficiency in settlement and chargeback procedures.
• Collaborate with cross-functional teams to implement improvements and best practices.

Qualifications

• Candidates should possess a Bachelor's Degree in Finance, Accounting, Business, or a related field.
• Proven experience in settlement processing and chargeback management.
• Familiarity with payment processing systems and industry standards.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• Salary Range: NGN 150,000 – NGN 300,000 / Month
• Comprehensive health and wellness benefits.
• Professional development opportunities.
• Positive and inclusive work culture.

Click here to apply online

4.) Merchant Acquisition Specialist

Job Location: Ikeja, Lagos

About the Job

• Merchant Acquisition Specialist will be responsible for analyzing prospective client database, providing information on our product and services, responding to inquiries, tenders, further developing sales strategies and identifying opportunities to increase organizational efficiency, sustainability and profitability.
• The customer service specialist is the first port of call for customers and should be the internal advocate for the customer working with the various teams to ensure quick resolution of customer issues and provide suggestions on how the customers experience can be further optimized based on analysis of the issue log or customer requests.

Job Description

• Explore and onboard key merchants within assigned territory.
• Deploy POS and Manage relationship with Merchants
• Communicate important company updates to the merchant under their supervision and ensure that the information is understood.
• Resolve transaction and application related issues for merchants.
• Escalate transaction issues where necessary to your superior.
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualifications

• Bachelor's Degree, HND or it's equivalent in Sales and Marketing or related fields.
• Minimum of 4 years of experience in Sales, Marketing or Relationship management from Fintech
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Comprehensive understanding of the POS business, great understanding of agency banking and merchant scenarios
• Flexible, result oriented, hardworking with a strong track record of success
• Self-motivated and able to work independently to meet and exceed sales target
• Able to analyze data and sales statistics and translate results into numbers and solutions.
• Great communication and interpersonal skills.

Salary Range
NGN 100,000 – NGN 150,000 / Month.

Click here to apply online