Job Vacancies at Interswitch

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the following positions below:

1.) Growth Marketing Manager, MVNO

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will be responsible for driving execution of our growth marketing strategies for MVNO products and services.
• He/she will also be responsible for executing growth marketing B2C and B2B initiatives to support the achievement of business performance KPIs for Interswitch’s Telecoms business by building and scaling measurable marketing results through multiple channels, designing, and executing bespoke data-driven, cost-effective innovative ideas to drive growth across the funnel.

Job Responsibilities

• Work with cross functional team (Product, Business, Sales, and Brand Marketing) to establish growth and brand strategies to support revenue and equity goals.
• Create, manage, and experiment with acquisition campaigns, retention campaigns and churn management campaigns to drive growth.
• Identify and target viable market segments with relevant product and services to build and sustain customer base.
• Responsible for creating, testing, and refining compelling value propositions for customers.
• Work closely with the product management team to identify market opportunities and make recommendations on how they can be leveraged.
• Display in-depth understanding of the market, our customers, who are they, how they buy, and their motivations.
• Demonstrate deep understanding of competitors, channels, and routes to market. Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Analyse data to monitor revenue performance and uncover areas for improvement.
• Develop and execute go-to-market strategy and execution of product launches for the product portfolio.
• Responsible for developing sound commercial justification paper (motivation documents) with clear objective, key initiatives, return on marketing projection, and budget to support growth marketing measures such as customer acquisition, customer retention, churn management and transaction growth.
• The incumbent will be required to provide strong support to the MVNO Head of Marketing in driving efficiency and effectiveness of the customer funnel including customer acquisition, retention and loyalty to dive business growth, engagement and customer lifetime value (CLV).
• Prepare and present recommendations, reports, and findings from experimental data all the way up to the executive level.
• Support the development of content required for campaign deliverables (product videos, social media banners, infographic videos etc.) through internal and/or partner resources.

Educational Qualification(s) and Certification

• First Degree from a reputable institution.
• Relevant professional qualifications will be an added advantage.

Experience:

• 5+ years of experience in Growth Marketing, Digital Marketing, Product Marketing
• Experience in Telecoms – B2C & B2B.
• Knowledge of Google Analytics, Email Marketing, Performance Marketing, Excel, PowerPoint
• Prior experience in performance marketing and running structured growth experiments.
• Analytical and metrics driven.
• Excellent written and verbal communications skills and strong presentation skills.
• Self-starter with the ability to manage several projects in a fast-paced environment.

Click here to apply online

2.) Head, Business Technology

Job Location: Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate will be responsible for setting direction and promoting continuous evolution of Operations and Technology Internal Backoffice Applications, including function upgrade, architecture refresh and eco-system integration.
• He/she will directly oversee the software development team including Software Engineers, QA Engineers and DevOps Engineers while working closely with product leaders and business leaders to define the product and ensure it addresses the needs of the organisation and customers, by providing support to the operations and support leadership.
• The Head, Business Technology will help deliver purpose-built solutions that must achieve world-class scalability and availability for our customers, while allowing us the flexibility to innovate at top speed.

Job Responsibilities
Strategy & Planning:

• Be accountable for aligning the business's strategic vision with its software technology.
• Lead the business-wide technical and business discussions relative to future enterprise platform design direction.
• Be responsible for the development of software and data delivery platforms that are service-oriented with reusable components that can be orchestrated together into different methods for different businesses and modalities.
• Approach the role from an analytics and machine learning perspective and not be afraid to disrupt the status quo and take risks.
• Lead the development of modern software development tools and techniques and open source environment.
• Partner with internal and external stakeholders/resources to ensure cyber-security readiness.
• Develop and drive a technical community across the organization that fosters innovation, agile design and test methodology, flexible teaming, knowledge sharing and talent transformation.
• Provide leadership, inspiration and guidance to a growing team; foster a culture of transparency, collaboration and innovation.
• Develop and communicate business/technology alignment plans to executive team, staff, partners, customers, and stakeholders.
• Define and build engineering development platform processes which enhance engineering consistency and efficiency of engineering development practices.
• Be a culture change agent who has lived with the most modern practices and seeks them out.
• Define principles that guide technology decisions and the relationships between enterprise business context (industry and market trends) and specified technology.
• Ensuring that portfolio selection takes into account technical issues, shaping it in line with architecture and in turn using business priorities to shape architectural choices.

Acquisition & Deployment:

• Cultivates a culture that proactively uses market data to drive growth.
• Works with senior business leadership to approve allocation of budget to meet architectural initiatives critical to business/mission success.
• Ensures enterprise-wide on-time delivery and architectural alignment with project goals and requirements.
• Defines strategy with senior business leaders and subject matter authorities and determines courses of action that will impact the business.
• Makes timely decisions that set enterprise-wide direction. Promotes a tolerance for high long-term risk that equates with significant returns on the investment.
• Thinks expansively by combining ideas in unique ways or making connections between disparate ideas.
• Understands the business strategy and interconnects the overall business, software, internal and external strategies.
• Ability to set/change direction at the enterprise level by building and using direct and "behind the scenes" support for ideas, uses chains of indirect influence.

Operational Management:

• Continually monitors industry dynamics and market trends and anticipates how those trends will impact business division and our customers' profitability.
• Reviews and/or analyses and develops architectural requirements, as needed for business-wide projects.
• Set technology direction by applying in-depth technical know-how to achieve business objectives.
• Lead the research, prototyping and productization of new concepts within the research and development team.
• Proactively identifies reuse goals, opportunities, and related explorations.
• Periodically review code and direct systematic enhancements
• Stay up to date with software technologies and solutions to ensure proper toolsets serve business division presently and into the future.
• Be part of the core team to build and promote the product roadmap.
• Communicate the technical vision with the development team and ensure top-quality execution across all teams.
• Analyze and improve the software quality, including scalability, stability, and security.
• Provide proof-of-concept, yet production-grade code prototypes that set examples to the broader team regarding new technologies or design patterns.
• Where necessary, oversee and develop patenting of intellectual property, inventions, and business processes.
• Ensuring, and embodying, the principles of agility, DevOps, and agility-at-scale at the organizational level – promoting the evolution of working practices, operating models and ways of working.

Educational Qualification(s) and Certification

• University Degree in the field of Computer Science or "STEM" major (Science, Technology, Engineering and Math) or related field.

Experience:

• A minimum of 10 years of technical experience along with 4 years of experience leading multi-discipline technical teams with international reach across multiple service types, ideally in payment and software engineering environments.
• A minimum of 4 years as a software architect, especially for a large and complex software project.
• A minimum 2 years of experience delivering data and analytics solutions which address internal/external customer challenges, including architecting as-a-service models.
• In-depth knowledge of various database technology including relational databases, real-time databases, and NoSQL databases.
• In-depth knowledge with various coding languages such as C++, Java, .Net, JavaScript, Go and Python.
• Experience in the development and deployment of modern machine learning, as well as experience driving and executing cloud and digital technology strategies would be an added advantage.
• Experience building and supporting complex, high-concurrency SaaS products, from the lead developer or architect role.
• Deep understanding and direct knowledge on software scalability and stability technique for Windows and Linux-based software
• Experience with big data, machine learning, software-defined network and infrastructure is a plus.

Click here to apply online

3.) Key Accounts Reconciliation Officer

Job Location: Lagos

Job Summary

• We are seeking a detail-oriented and analytical Key Accounts Reconciliation Officer to join our Finance team.
• The successful candidate will be responsible for reconciling a pre-defined set of key accounts, ensuring accuracy and consistency in financial records.
• This role requires a keen eye for detail, strong organizational skills, and the ability to collaborate effectively with cross-functional teams.
• Reconciliation involves identifying and resolving any discrepancies or differences between two or more accounts.

Job Responsibilities
Account Reconciliation:

• Perform regular reconciliation of assigned key accounts, identifying and resolving discrepancies in a timely manner.
• Ensure accuracy and completeness of financial transactions, collaborating with internal teams to obtain necessary documentation.

Analysis and Reporting:

• Provide detailed analysis and reports on account reconciliation, highlighting any anomalies or trends that require attention.
• Generate periodic reconciliation reports for management review and decision-making.

Documentation and Recordkeeping:

• Maintain comprehensive documentation of reconciliation processes and outcomes, ensuring compliance with internal policies and procedures.
• Organize and maintain records of supporting documentation for audit purposes.

Communication and Collaboration:

• Collaborate with internal departments, including accounts payable, accounts receivable, Operations, and the Business teams, to obtain necessary information for reconciliation.
• Communicate effectively with team members and management regarding reconciliation status, issues, and resolutions.

Process Improvement:

• Identify opportunities for process improvement in the reconciliation workflow and contribute to the implementation of enhanced procedures.
• Recommend system or process enhancements to streamline reconciliation activities.

Educational Qualification(s)

• A First Degree in Finance, Accounting, or Finance-related fields

Professional Certification
Evidence of strong industry/sector participation and relevant professional certifications such as:

• Institute of Chartered Accountants of Nigeria (ICAN)
• Association of Certified and Chartered Accountants (ACCA)

Experience:

• 3 - 5 years of relevant experience in account reconciliation, preferably in a key accounts-focused role.

Click here to apply online