Junior Customer Service Officer Job at Khenpro Global Services
Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.
We are recruiting to fill the position below:
Job Position: Junior Customer Service Officer
Job Location: Ojodu Berger, Surulere, and Opebi - Lagos
Employment Type: Full-time
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service-related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
Requirements
- Candidates should possess an SSCE certificate.
- Proven customer support experience
- 1 - 2 years of work experience.
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
- Must be ready to work on Saturdays
Salary
N30,000 - N35,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Position as the subject of the email.
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