Manager, VAS & Digital Services Job at 9mobile

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Position: Manager, VAS & Digital Services

Job Location: Lagos

Job Summary

• Drive the VAS portfolio strategy and ensure that approved services are rolled out and their lifecycles effectively managed through concerted supervision and project leadership of the VAS & Digital Services team

Roles and Responsibilities
Tactical:

• Keep abreast of global and local best practice as it relates to the development of concepts for all EMTS’s portal and VAS content.
• Ensure the continuous review of the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel and funding to achieve the unit’s strategy.
• Establish and maintain relationships with key internal and external stakeholders.

Operational:

• Co-ordinate the development and deployment of the VAS & Digital services roadmap and strategy while ensuring alignment with T2 mobile’s overall business objectives and targets
• Develop initiatives and strategies to drive the uptake of VAS & Digital Services on the network
• Drive engagement with the Digital & Innovations team to prioritize partnership opportunities and integrate with multiple external partners
• Ensure that all launched VAS are in compliance with applicable regulatory directives
• Drive cross-functional working relationships with Engineering, Quality Assurance, and various Commercial teams to scope, plan and deliver new VAS/Digital initiatives
• Continuously review unit activities, make recommendations for improvement, and implement approved initiatives to ensure enhanced performance of the team
• Co-ordinate the development of unit processes, procedures & policies, and ensure conformity by all unit members and other stakeholders
• •eview the technical implementation plan for VAS & Digital Services including identified potential barriers and recommended solutions
• Review and provide input in the development of propositions and business cases for up-to-date VAS/Digital Service innovations, and proffer recommendations to the Head, Products & Digital Services.
• Co-ordinate implementation of all projects related to the development of VAS & Digital Services, and ensure timely completion and compliance with quality standards
• Co-ordinate the evaluation and management of Mobile Application Service Providers (MASPs) as well as Digital Services provided by MASPs prior to launch on the network
• Liaise and manage relationships with third party content providers and ensure adherence to all copyright and other relevant laws.
• Ensure that content providers comply with agreed service levels especially as it relates to quality.
• Assist in planning and managing the human and material resources of the unit to optimise performance, morale and enhance productivity.
• Manage inter-functional relations to ensure synergy across the various departmental functions.
• Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
• Monitor and control the budgetary needs of the unit.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Products & Digital Services.
• Perform any other duties as assigned by the head, Products Digital Services

Education and Experience

• First Degree or equivalent in a relevant discipline.
• Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.
• Postgraduate/ professional qualification in a related field will be an added advantage.