Marketing Officer Job at Westfield Consulting Limited


Westfield Consulting Limited - Our innovativeness and excellence in service delivery has made us a first choice to our growing clientele in various sectors. We have successfully achieved a positive work force attitude, engineering a more motivated and committed workforce for our clients with notable results in target achievements and consistent increase in their bottom line.

We are recruiting to fill the position below:

Job Position: Marketing Officer

Job Location: Lagos
Employment Type: Full-time

Specific Duties & Responsibilities

  • Identify new business opportunities and high value relationships for conversion to the Organisation’s customer base.
  • Network with all potential clients in own locality/region to increase customer base.
  • Manage and deepen relationships with existing and prospective customers
    .
  • Develop and maintain a high level of customer relationship management standard within the Organisation.
  • Ensure timely resolution of customer complaints and issues
  • Prepare weekly/monthly activity and performance reports.
  • Ensure effective relationship management with new and existing customers to improve the Organisation’s profitability position.
  • Assist in the development and update of strategic plans in-line with the current prevailing market realities.
  • Maintain strong relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
  • Preparation and submission of call memos (daily, weekly)
  • Perform all other duties as assigned by the Head of Department.

Key Performance Indicators:

  • Amount of revenues generated:
    • % Increase in revenue from products sales.
    • % increase in customer base.
    • % increase in the quality of service provided to customers
    • % increase in the number of retained customers
    • Timeliness in the preparation and submission of performance reports (weekly, monthly)
    • Timeliness in the preparation and submission of call memos (daily, weekly)

Requirements

  • BA / B.Sc / HND / MBA / M.Sc / MA in any discipline.
  • A minimum of 5 years’ experience in the Engineering Industry.
  • Knowledge of Engineering Industry is required.
  • Member of NIMN.

Method of Application
Interested and qualified candidates should send their CV to: cvs@westfield-consulting.com using the "Job Title" as the subject of the email.

Click here to Apply