Ongoing Recruitment at MetroHealth HMO Limited

MetroHealth HMO Limited is a Health Maintenance Organization which has been established with the objective of becoming the HMO of choice for corporate entities and all subscribing enrolees, who want good quality healthcare accessed through a technology enabled platform that will enhance the whole customer experience. The platform has been configured towards administering efficient patient centred services.

We are recruiting to fill the following positions below:

1.) Software Developer

Job Location: Lagos
Employment Type: Full-time

Job Description

• Collaborating with management, departments and customers to identify end-user requirements and specifications
• Designing algorithms and flowcharts to create new software programs and systems
• Compiling and assessing user feedback to improve software performance
• Observing user feedback to recommend improvements to existing software products
• Producing efficient and elegant code based on requirements
• Testing and deploying programs and applications
• Troubleshooting, debugging, maintaining and improving existing software
• Developing technical documentation to guide future software development projects

Requirements

• Candidates should possess a Bachelor's Degree with 3 - 5 years of work experience.

Application Closing Date: 15th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: aoseji@metrohealthhmo.com using "Software Developer" as the subject of the mail.

2.) Customer Service Officer

Job Location: Ajah, Lekki, Victoria Island, Ikoyi - Lagos
Employment Type: Full-time

Job Description

• Manage in coming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements and Skills

• Candidates should possess a Bachelor's Degree qualification with 1 - 2 years of work experience.
• Proven customer support experience or experience as a Client Service Representative
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication skill
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively.

Salary
N60,000 - N100,000 / month.

Application Closing Date: 11th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: Hr@metrohealthhmo.com using the Job Position as the subject of the mail.

3.) Warehouse Officer

Job Location: Ajah, Lekki, Victoria Island, Ikoyi - Lagos
Employment Type: Full-time

Job Description

• Maintain and monitor the accuracy of inventory and timely replenishment.
• Ensure all documentations related to responsibility are accurately processed, distributed and released to all concerned in a timely manner.
• Report all warehouse activities on monthly for stock inventory, fee and pallets kept at warehouses both internal and external.
• To ensure physical stock take correct in compared to system and give explanation for variances.
• Ensures all responsibilities are complied with any company policy, systems, and industry.
• Ensure that workings are compliance with HSE&Q standard and policy
• Invoicing / Billing to support payment process

Qualifications

• Bachelor's Degree in any field
• 1 to 3 year of experience in Logistics/ Warehousing management.
• Must reside around Ajah, Lekki, V.I, or Ikoyi axis.

Salary
N60,000 - N100,000 / month.

Application Closing Date: 11th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: Hr@metrohealthhmo.com using the Job Position as the subject of the mail.