Ongoing Recruitment at MTN Nigeria

We are recruiting to fill the following positions below:

1.) General Manager - Enterprise Sales, Enterprise Business

Job Identification: 1810
Job Location: Ikoyi, Lagos
Division: Enterprise Business
Job Schedule: Full time
Job Category: MTN Level 4
Reports To: Chief Enterprise Business Officer

Description

• Provide technical leadership/advice in the formulation and development of Enterprise Sales policies and guidelines and ensure compliance of operations of the department with MTN policies and procedures.
• Develop and implement plans in support of approved Enterprise Solutions strategies, ensuring an effective method of monitoring related initiatives is deployed as well as providing regular management reports on the plans.
• Develop Enterprise Sales strategies and initiatives to meet targets in alignment with the division/MTN corporate strategy and in response to events or changes impacting departmental activities.
• Identify viable business opportunities trends with strong supporting business case imperative to outputs, strategic business and industry-related research and analysis.
• Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
• Partner effectively with MTNN’s critical high value customers to enhance MTN’s Corporate Brand.
• Develop and implement an effective account management strategy which includes contact strategies, account development planning and sales pipelines.
• Drive and manage the Enterprise Business Sales team to meet and beat revenue and new business targets and ensure integrated channel management, supported by appropriate systems such as Customer Relationship Management (CRM).
• Provide thought leadership and advice on the creation/adoption of a framework to integrate business analysis and planning into MTNN’s engagements and identify/create distinct competitive advantages for the organization through strategic use of information.
• Plan and develop framework and strategies for delivering information/analytics solutions to key stakeholders and leading the design and oversight of business intelligence and reporting tools.
• Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Assess resource requirements for the department and develop budget for the Enterprise Sales function and regularly monitor resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions and new markets.
• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Support the sale of complex communications solutions in large corporate customer organizations (consultative-based selling) by developing effective counterpart relationships.
• Develop and implement reseller agreements, distribution strategies and other sale opportunities.
• Review Enterprise Sales performance/market information, provide executive management with timely feedback on response actions in keeping in line with set business objective and goals and develop contingency plans as required to address shortfalls or excesses.
• Coach and mentor the Enterprise Sales team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
• Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the department.

Requirements
Education:

• A First Degree in Business Administration, Marketing or any other relevant discipline
• An post graduate degree preferably in a business related discipline (e.g. MSc , MBA, etc) will be advantageous
• Fluent in English and language of country preferable.

Experience:
Minimum of 12 years experience which includes:

• Senior management track record of 3 years or more; with at least 3 years in relevant sector/industry as per relevant role
• Experience working in a global/multinational enterprise (understanding of emerging markets is advantageous)
• Work experience across diverse cultures and geographies
• Experience in managing a national sales force
• Experience in developing sales strategies and performance metrics
• Commercial experience in relevant sector
• Experience in identifying new markets
• Corporate sales experience is a plus

Application Closing Date: 17th March, 2023 (10:59 PM).

Click here to apply online

2.) Senior Lead - Sales and Trade Development (Owerri Sales and Distribution)

Job Identification: 2316
Job Location: Owerri, Imo
Division: Sales and Distribution
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - Sales and Trade Development Owerri

Mission

• To promote MTN brand and deliver on monthly sales targets and other expectations as required by the division.
• To lead and manage a team of Sales Representatives, Mobilite Consultants, Field Support Agents, and SRAA.

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.
• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.
• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.
• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved
• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.
• Manage customer acquisition for financial services within assigned territories
• Manage operation and acquisition of merchant network within assigned territory
• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.
• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting
• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships.
• Manage relationships with banks and every other financial service stakeholder within assigned territory.
• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

Requirements
Education:

• A First Degree in any relevant discipline
• Fluent in English.

Experience:
3 - 7 years experience including:

• Experience working in a medium-sized organization
• Experience using data mining tools
• Telecoms experience would be an added advantage.

Application Closing Date: 13th March, 2023 (10:59 PM).

Click here to apply online

3.) Engineer, Transmission Core Planning - Network NG

Job Identification: 1098
Job Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Networks
Job Category: MTN Level 2
Reports To: Manager - Core Transmission Services

Job Description

• To plan, optimize and manage MTNN’s core transmission capacity and services (especially in the Metro & Switch) to ensure achievement of MTNN’s network rollout objectives as per the annual and strategic business plan.
• Monitor capacity utilization and proactively release expansion plans for links approaching set threshold
• Provide detailed network diagram depicting the status of the core transmission network
• Plan packet synchronization, DCN and QoS mapping for MTN Converged Transport Network
• Plan and design core transmission network capacity for mobile traffic and Enterprise services  
• Plan and design network protection on critical transmission links
• Ensure adequacy of redundancy of critical transmission network elements
• Support in the expansion of network capacity ensuring it takes place on schedule and as planned
• Ensure optimal capacity utilization and transmission asset optimization

Educational Qualification

• A First Degree / HND in Electrical Engineering or a related discipline
• Fluent in English

Experience:

• 3 - 7 years of experience especially in Telecoms industry
• Excellent knowledge of network transmission capacity planning, optimization and expansion for mobile and enterprise services backhaul using various multivendor network management systems such as Huawei/NCE-IP & Transport, Nokia/NFM-Packet & Transport, ZTE/Net-Nueman).
• Good knowledge of Transport technologies (MPLS, Carrier Ethernet, OTN, and DWDM), link protection schemes (LAG, MSTP, APS, SNCP, ERP) and network synchronization planning.
• Experience in routing/switching technologies and services planning based on the following protocols: IS-IS, OSPF, BGP, SR, Layer2/Layer3 VPNs etc.
• Proficient in the use of Microsoft office tools (word, excel, project and power-point) for data analysis, reporting and presentation purposes.

Application Closing Date: 20th March, 2023; 22:59

Click here to apply online

4.) Engineer, IP Access Planning - Network NG

Job Identification: 1322
Job  Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Division: Networks
Reports To: Manager IP Core Planning

Description

• Plan and design nodes, sites and links within the national IP/MPLS Edge & Core Networks and ensure ongoing development to cater for new developments in the organization’s business plan.
• Interface with Transmission Specialists and Topology for planning of optic (DWDM) backbone connectivity, capacity planning and allocation for efficient transport of all internal and external customer data traffic.
• Plan, design and optimize routing & transport technologies for Provider Edge aggregation and Core transport network integration and verify requests, justify needs and classify all requested networks and services for MPLS VPN integration.
• Produce network convergence hierarchy, topology, architecture and infrastructure redundancy plan for VPN service integration, regional Service provider edge aggregation and IP Core Transport via the multi-service backbone.
• Plan, deploy and evolve Quality and Class of Service techniques at the network Edge and in the MPLS core network.
• Plan all IP backbone integration events, issue work orders and control project processes for capacity expansion, node integration and/or new service introduction.
• Conduct weekly & monthly network performance monitoring, trend analyses, capacity planning and expansion in line with network growth trends and increases in traffic.
• Develop and evolve IP addressing, naming and numbering formats for all network nodes and elements in the IP/MPLS backbone.
• Produce and evolve designs for integration and extension of IP/MPLS edge functionality to the Campus LAN Core at all IP Backbone locations.
• Plan, schedule and conduct site visits and surveys for accurate and effective network design, dimensioning and integration planning.

Educational Qualifications

• Bachelor's Degree in Electrical / Electronic Engineering
• Fluent in English

Experience:

• 3 - 7 years of experience
• Experience in IT & Telecoms preferably on a large Service Provider network.
• Cisco qualification – CCNP/DP,CCIP level with extensive systems integration and network design experience.
• Understanding of high capacity Packet & TDM transmission technologies & products, e.g. SDH, DWDM.
• Working knowledge of IP/MPLS, QOS standards & Networking protocols such as X25, TCP/IP, Frame Relay, ATM, MPLS and ATOM.
• Voice Networking Telecom standards ETSI/ANSI, VOIP, C7 (SS7).
• Knowledge of advanced IP routing protocols (BGP, IS-IS, etc.).

Application Closing Date: 20th March, 2023; 22:59

Click here to apply online

5.) General Manager - Enterprise Sales, Enterprise Business

Job Identification: 1810
Job Location: Ikoyi, Lagos
Division: Enterprise Business
Job Schedule: Full time
Job Category: MTN Level 4
Reports To: Chief Enterprise Business Officer

Description

• Provide technical leadership/advice in the formulation and development of Enterprise Sales policies and guidelines and ensure compliance of operations of the department with MTN policies and procedures.
• Develop and implement plans in support of approved Enterprise Solutions strategies, ensuring an effective method of monitoring related initiatives is deployed as well as providing regular management reports on the plans.
• Develop Enterprise Sales strategies and initiatives to meet targets in alignment with the division/MTN corporate strategy and in response to events or changes impacting departmental activities.
• Drive and manage the Enterprise Business Sales team to meet and beat revenue and new business targets and ensure integrated channel management, supported by appropriate systems such as Customer Relationship Management (CRM).
• Provide thought leadership and advice on the creation/adoption of a framework to integrate business analysis and planning into MTNN’s engagements and identify/create distinct competitive advantages for the organization through strategic use of information.
• Plan and develop framework and strategies for delivering information/analytics solutions to key stakeholders and leading the design and oversight of business intelligence and reporting tools.
• Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
• Assess resource requirements for the department and develop budget for the Enterprise Sales function and regularly monitor resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions and new markets.
• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Support the sale of complex communications solutions in large corporate customer organizations (consultative-based selling) by developing effective counterpart relationships.
• Develop and implement reseller agreements, distribution strategies and other sale opportunities.
• Review Enterprise Sales performance/market information, provide executive management with timely feedback on response actions in keeping in line with set business objective and goals and develop contingency plans as required to address shortfalls or excesses.
• Identify viable business opportunities trends with strong supporting business case imperative to outputs, strategic business and industry-related research and analysis.
• Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
• Partner effectively with MTNN’s critical high value customers to enhance MTN’s Corporate Brand.
• Develop and implement an effective account management strategy which includes contact strategies, account development planning and sales pipelines.
• Coach and mentor the Enterprise Sales team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
• Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the department.

Requirements
Education:

• A First Degree in Business Administration, Marketing or any other relevant discipline
• An post graduate degree preferably in a business related discipline (e.g. MSc , MBA, etc) will be advantageous
• Fluent in English and language of country preferable.

Experience:
Minimum of 12 years’ experience which includes:

• Senior management track record of 3 years or more; with at least 3 years in relevant sector/industry as per relevant role
• Experience working in a global/multinational enterprise (understanding of emerging markets is advantageous)
• Experience in developing sales strategies and performance metrics
• Commercial experience in relevant sector
• Experience in identifying new markets
• Work experience across diverse cultures and geographies
• Experience in managing a national sales force
• Corporate sales experience is a plus

Application Closing Date:17th March, 2023 (10:59 PM).

Click here to apply online

6.) Digital Marketing, Marketing

Job Identification: 2116
Job Location: Ikoyi, Lagos
Division: Marketing
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager Brand Management

Mission

• Develop digital marketing and brand engagement plans across all digital channels and touch points. This includes but not limited to digital advertising, content strategy, social media, web etc.
• Develop, execute and manage all digital campaigns for the MTN Brand, in line with MTN’s digital strategy and other divisional initiatives.

Description

• Develop, execute and implement MTN’s Digital marketing plans across all Digital media, Social media, web etc.
• Implement annual and tactical Digital Marketing plans to deliver on set business KPIs on brand engagement and product and services adoption
• Drive performance and attribution for all product and services campaigns.
• Drive an increase in MTNN’s Brand Health Tracker and Brand Net Promoter Score
• Maintain market lead as the number one  Digital brand in the Telco space on website ranking, followership and engagement
• Develop, execute and manage all digital campaigns for the MTN Brand, in line with MTN’s digital strategy
• Develop content strategy and innovative social media engagement initiatives to drive brand differentiation and affinity
• Drive campaign performance and conversion using SEO/SEM, re-marketing, display advertising leading to attribution, referral marketing, content marketing etc.
• Manage the creation of all project documentation (plans including communication; project; risk and stakeholder management plans)
• Analyze and interpret user journey stats in order to improve the customer experience
• Assist the Senior Manager Digital Marketing in effectively providing guidance to internal stakeholders in the development and deployment of content and creatives for optimal efficiency
• Prepare campaign reports and overall web/social channels performance
• Maintain and manage the company’s website and all related websites for better user journey and website ranking
• Manage in-house creative department to ensure alignment of all brand communication with the MTN Group CI
• Lead team to prioritize and implement all approved initiatives to deliver on set business objectives
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in a Business-related or any Social Science discipline
• A post-graduate degree in Marketing, Digital Marketing, Business Administration or a related discipline will be an added advantage
• Relevant certification in Digital Marketing
• APCON Certification
• Fluent in English.

Experience:
Experience: 6 - 13 years’ experience which includes:

• At least 4 years in digital marketing driving digital strategy & advertising
• At least 1 year core marketing experience
• Experience in leading teams and agency relationships in planning and developing digital campaigns
• Strong communication and writing skills
• Interpersonal skills
• Proficiency in the use of Digital Marketing tools like, Google analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp etc.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Project Management skills.

Application Closing Date: 13th March, 2023 (11:59 PM).

Click here to apply online

7.) Credit Performance, Finance

Job Identification: 2242
Job Location: Ikoyi, Lagos
Division: Finance
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Credit Management

Description

• Regular follow up on postpaid transactions to ensure compliance with credit terms
• Prepare reports periodically according to reporting deadlines
• Generate credit performance report indicating the ageing of debts and collections
• Conduct credit utilization efficiency on credit customers and trade partners for necessary limit reviews.
• Review systems to ensure prompt suspension of defaulting customers and blocking of individual consumers as and when due
• Collaborate with strategic business units in validating data for upload on the credit bureau platform
• Generate and evaluate Trade Partner and customer credit status, credit utilization and credit sales reports
• Receive, prepare and manage correspondence related to assigned credit activities
• Engage strategic business units on credit portfolio performance.

Requirements
Education:

• First Degree or equivalent in Accountancy, Economics, Business Administration or related fields
• Fluent in English.

Experience:
3 - 7 years’ experience in an area of specialization; with experience working with others:

• Experience working in a medium-sized organization
• Experience in lending, loan performance review, audit, risk and/or compliance or consulting.

Application Closing Date: 13th March, 2023 (11:59 PM).

Click here to apply online

8.) Representative - Sales and Trade Development Wukari, Sales and Distribution

Job Identification: 2259
Job Location: Old Bantage Road, Wukari, Taraba
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Manager Sales & Trade Development (Adamawa)
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm that sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree preferably Social Sciences
• Fluent in English.

Experience:

• 1 - 3 years’ experience which includes:
• Experience working in a medium-sized organization
• Sales & Marketing experience in a Fast Moving Consumer Goods environment.

Application Closing Date: 15th March, 2023.

Click here to apply online

9.) Specialist - Operations Support System, Network

Job Identification: 2176
Job Location: Ikoyi, Lagos
Division: Networks
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - NMS OSS

Mission

• To ensure smooth operations of all OSS/NMS platforms systems and related equipment.

Description

• Develop and maintain tools, applications and scripts to increase the effectiveness of the OSS/NMS and Tools platforms.
• Perform system administration for the OSS/NMS and Tools platforms.
• Manage system updates/necessary changes in systems set-up in OSS/NMS and Tools platforms.
• Monitor status and performance of the network elements interfacing with the OSS platforms.
• Maintain databases where standard data on OSS is kept.
• Carry out corrective, preventive and routine maintenance on OSS/NMS and Tools platforms.
• Ensure proper integration of all new network elements into OSS/NMS and Tools platforms.
• Provide Back-End and Front-End support to OSS/NMS and Tools platforms users.

Requirements
Education:

• First Degree in Electrical/Electronic or Computer Science or related discipline
• Unix/Linux certification is desirable
• Knowledge of Python/Perl is desirable.

Experience:
3 - 7 years of experience which includes:

• Hands-on experience in Unix/Linux System Administration
• Hands-on experience in scripting and programming in telecommunications/IT environment
• Telecommunication industry experience or experience in related industries is desirable.

Application Closing Date: 13th March, 2023 (11:59 PM).

Click here to apply onlin