Ongoing Recruitment at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager - Market Development, Fixed Broadband

Job Identification: 3154
Job Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager Analytics and Market Development
Division: Fixed Broadband

Description

• Coordinate market opportunity identification via market research and demand assessment activities to ensure effective development and management of highly differentiated broadband value propositions
• Develop and execute plans for sustainable market development 
• Develop comprehensive product requirements/designs and collaborate with the Design team on implementation
• Manage the development process of propositions/offers, products & services, from idea generation to product launch/support to ensure business set targets are met
• Develop effective partnerships with suppliers and vendors to launch quality products & services and ensure customer satisfaction
• Define and implement communications strategies that will support a differentiated MTN brand position that sets the organization apart from the competition
• Identify consistently the most effective media to communicate the MTN Brand in the marketplace
• Collaborate with complementary value-added service providers to co-create differentiated propositions that address customers’ needs effectively 
• Drive the adoption of new growth opportunities for the business within the market
• Support the business operations divisions and work with cross-functional teams including Project/Demand Management, Design, Revenue Assurance, Quality Assurance, Compliance, Regulatory, Go-To-Market, Business Intelligence teams to launch propositions/offers, products & services
• Drive continuous improvement initiatives and enhanced operational efficiencies including special focus on managing products resulting in creation of product encyclopedia with all product/service features and tariff optimization
• Oversee the initiation and management of go-to-market activities targeted at identified market segments
• Design and carry out periodic enhancements of customer journeys for each existing and new product
• Create awareness for existing and new broadband products by leveraging on traditional and new communications media
• Define campaign objectives for each new product and enhancement initiatives
• Establish processes and standards for impact assessment, and evaluation of systems and technologies with regards to customer experience
• Review market intelligence and competitor insight, develop approaches for penetrating the markets, identifying constraints, challenges and trade-offs of the go-to-market approaches
• Monitor and review on product profitability and market segment performance trends
• Determine the best marketing campaigns, channels, sales strategies and pricing models to ensure sustainable success for MTN broadband products
• Evaluate the financial viability of existing and new products and segments based on historical and projected product uptake, revenues, operating costs and capital costs
• Ensure full understanding of the telecommunication industry (Global and Local) trends and developments in order to assess the strategic technology and regulatory impact on MTNN’s current and future business.
• Partner with MTNN’s Ecosystem Value-Added Service (VAS) Partners to deliver business value 
• Develop the framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Market Development Unit

Education

• First Degree in Economics / Business Administration/Other relevant commercial disciplines preferred
• Fluent in English

Experience:

• 6 - 13 years of experience which includes:
  • Market development experience of 3 years or more, preferably in telecoms industry
  • Coordinated multiple projects with internal and external stakeholders 
  • Worked across diverse cultures and geographies advantageous

Click here to apply online

2.) Senior Manager - Sustainability and Shared Value Programmes, Corporate Services

Job Identification: 1785
Job Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: General Manager Sustainability and Shared Value
Division: Corporate Services

Description

• Lead efforts to pilot - test - innovate - replicate - scale programs across various parts of the country. 
• Operationalize strategies aimed at the improvement in the MTN Nigeria's Sustainability & Shared Value efforts and impact management, performance, and reporting. 
• Assist in executing the Sustainability & Shared Value initiatives in a successfully researched, developed, promoted, implemented and managed fashion, resulting in a positive contribution to the strategy and impact to the lives of country beneficiaries.
• Drive the implementation and management of the MTN Group’s digital human rights, policies, processes and reporting in conjunction with the business.
• Monitor and keep MTN abreast of policy, legislative and regulatory developments, especially in relation to sustainability & sustainable development.
• Responsible for inputs into the Group’s Integrated Report and other compliance reporting. 
• Drive a strategic and uniform program implementation approach for all portfolios to optimize impact.
• Support in negotiating and managing partnerships to drive delivery of MTN Nigeria Sustainability plan. 
• Support in the management of strategic and operational partners and service providers to support delivery on MTN Nigeria Sustainability & Shared Value efforts. 
• Drive MTN Nigeria’s eco-responsibility and sustainable product development programs collaborating with key departments across the business, including but not limited to, Technology, Marketing/Product Development and Procurement.
• Engage with business divisions to explore opportunities for driving shared value, including innovative solutions to local social and environmental issues.
• Execute on the Group approved Corporate Social Investment strategy. Develop and implement local Shared Value and Corporate Social Responsibility Strategies in-line with the Group strategies and focus areas.
• Create and manage effective relationships with key MTNF stakeholders for continued engagement on each project.
• Develop and manage a standard sustainability assurance protocol for new and existing MTNF projects.
• Ensure the implementation of core/material issue sustainability risks and opportunities through forecasting, strategic planning, governance and oversight, policy positions, business toolkits, issue and stakeholder management.
• Develop and manage project budget implementation, as well as identify co-funding opportunities. 
• Manage budget implementation and validate project deliverable reports and present program updates.
• Engage with business divisions to explore opportunities for driving shared value, including innovative solutions to local social and environmental issues.
• Collaborate with internal teams and external groups to coordinate release processes, facilitate deliverable hand-offs, and ensure timely launch of initiatives.
• Create and manage effective relationships with key stakeholders for continued engagement on each project.
• Develop and manage a standard sustainability assurance protocol for new and existing sustainability programs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Develop implementation strategies for MTN Foundation as well as manage oversight functions for program initiatives.
• Contribute to the development of strategies for MTN Sustainability portfolios and identify opportunities for impactful programs in respect of the MTN Sustainability’s work.
• Identify training requirements of team members and develop program to address knowledge gaps. 
• Lead in the development of new processes and improvement of existing ones as appropriate.

Job Requirements
Education:

• First Degree in Social Sciences / Arts or related discipline.
• Fluent in English and language of country preferable.

Experience:
9 - 17 years experience which includes:

• Minimum of 3 years of experience in an area of specialization; with experience in supervising/managing others
• 3 years of project management experience, preferably within an NGO/C.S.I environment
• Experience working in a medium to large organization  

Click here to apply online

3.) Accountant - Sales Support Retail, Finance

Job Identification: 3125
Job Location: Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - Financial Operations
Division: Finance

Mission

• To coordinate the reconciliation of all general ledger accounts managed by the Sales Support and Financial Control Department.
• Cash Management and reconciliation of all collections from the commercial sales channels and online sales channels.
• Pricing and Discount Management and Inventory Management.

Description

• Ensure that payments made by Distributors are reconciled to the respective bank accounts, distributor transactions are reconciled to the general ledger, and inventory sub-ledgers are reconciled to inventory general ledger accounts.
• Track and monitor key business processes, maintain a risk register, identify servicing and operational constraints and gaps, and analyze and provide feedback and recommendations to attain service excellence and cost effectiveness.
• Initiate and review all requests for new General Ledger (GL) accounts from commercial business units and propose GL mapping for new entries impacting the general ledger.
• Conduct a periodic review or analysis of inventory general ledger information, investigate and resolve reconciling items, and adjust entries to correct errors noted.
• Assist with ad-hoc wholesale accounting projects or assignments in support of the department.
• Ensure and monitor central warehouse, B2B, and service center stock counts, and review consolidated stock counts and variance reports for these locations to ensure the integrity of inventory data.
• Supervise the raising and posting of necessary accounting entries for provision for stock losses and stock write-offs upon approval by appropriate authorities.
• Work with the Revenue Assurance Unit and Business Risk to ensure that inventory-associated risks are proactively managed.
• Supervise the periodic review and analysis of Inventory sub-ledger and general ledger information across the system, such as IFS and Fusion.
• Review sales operations business processes and systems and adopt or develop a framework to standardize or optimize work methods and activities and ensure quality of services and adequacy of operating processes.
• Generate reports and manage process-related data as required and in support of departmental operations.
• Production of month-end reporting and ad-hoc reporting to all the relevant stakeholders for management decision-making
• Liaise with IS to ensure proper integration of business-reporting requirements.
• Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods and frequencies of measurement.
• Perform process and quality assurance audits to ensure standards and practices are consistent with those approved at MTNN.
• Participate in projects, new product rollouts, cross-functional activities, stakeholder management, and issue resolutions.
• Prepare detailed reports about any discrepancies that occur in the financial year and other related reports on a timely basis for relevant stakeholders.

Job Requirements
Education:

• First Degree in any related discipline.
• A professional accounting qualification.
• Fluent in English.

Experience:

• 3 - 7 years of experience in an area of specialization, with experience working with others.
• Experience in a similar or related function.
• Experience working in a medium-sized organization.

Click here to apply online