Ongoing Recruitment at SupportPro by Salesplat

SupportPro is a product from Salesplat Technologies that drives at building Africa's best talent pool and pipelline for sales,operations and growth,marketing and other roles across industries. We provide companies the best hands fited for their exact needs, industries and growth goals. We are sales and growth professionals with amazing results. We cut short your sales and growth talents research efforts by over 50%.

We are recruiting to fill the following positions below:

1.) Sales and Business Development Manager - Digital Design

Job Location: Lagos
Work type: Full-time

Description 

• Our client looking for a competitive and experienced Sales and Business Development Manager to develop and execute sales and business strategies to increase the company sales and profits.
• As the sales and business development manager, your responsibilities will include identifying company products and services that are underperforming, recommending improvements to current sales strategies, developing an in-depth knowledge of company offerings, pricing, and policies, and improving existing sales proposals.
• You should also ensure that the company is able to achieve revenue targets and continually identify new sales opportunities through customer referrals.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns.
• Ensuring that the company meets revenue targets
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Analyzing current and past financial data and providing strategies to cut costs and increase revenue
• Leading the charge on market research plans to identify new opportunities
• Working with executives to implement marketing strategies and new opportunities
• Encouraging new and existing clients by creating and improving proposals
• Negotiate/close deals and handle complaints or objections
• Gather feedback from customers or prospects and share it with internal teams

Requirements

• Bachelor's Degree in Business Administration, Business Management, Marketing, or a related field is preferred.
• 5+ years of proven experience working as a sales and business development executive or similar role.
• Sound knowledge of sales strategies and industry regulations.
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Thorough understanding of marketing and negotiating techniques
• Excellent analytical, problem-solving and management skills.
• Exceptional negotiation and decision-making skills.
• Effective communication skills.
• Self-motivated with a results-driven approach

Background experience:

• Digital Design, Media Sales, Business Development

Salary Range
N300,000 - N400,000 monthly plus commission.

Application Closing Date: 15th November, 2023.

Click here to apply online

2.) Head of Operations and Finance - Microfinance

Job Location: Lagos Mainland, Lagos
Work Mode: On-Site, Full-time

Description

• Our client is looking to hire a seasoned and strategic leader to serve as the Head of Operations and Finance for their brand.
• The Head of Operations and Finance will oversee the bank's day-to-day operations, financial management, and compliance with regulatory requirements.

Responsibilities

• Provide strategic direction and oversight for all operational activities of the brand.
• Streamline operational processes to enhance efficiency, reduce costs, and improve customer service.
• Implement risk mitigation strategies and controls to protect the brand's assets.
• Foster a customer-centric culture by promoting excellent customer service and relationship building.
• Engage with clients to understand their financial needs and promote the brand's products and services.
• Provide effective leadership to operational and finance teams, fostering a collaborative and motivated work environment.
• Develop talent within the organization through coaching, training, and professional development initiatives.
• Cultivate and maintain relationships with stakeholders, including investors, board members, and partners.
• Develop and manage the brand's financial strategies, including budgeting, financial reporting, and risk management.
• Monitor the brand's financial performance, analyze variances, and implement corrective measures as needed.
• Ensure the brand's compliance with microfinance regulations, banking laws, and relevant industry standards.
• Collaborate with regulatory authorities and maintain a strong understanding of changing regulatory requirements.
• Identify and manage potential risks to the brand's reputation, financial health, and operations.
• Represent the bank in industry associations, forums, and relevant events.
• Report regularly to the board of directors on the brand's performance, strategic initiatives, and risk management.
• Ensure compliance with internal policies, governance, and ethical standards.

Requirements

• Bachelor's Degree in Finance, Banking, Economics, Business Administration, or a related field; MBA or advanced degree is a plus.
• Proven track record of at least 5 years in executive leadership roles within the microfinance or banking sector.
• Strong knowledge of microfinance regulations, banking operations, and financial management.
• Ability to think strategically and drive innovation.
• Sound understanding of risk management principles.
• Excellent leadership and decision-making abilities.
• Strong communication and interpersonal skills.
• Proficiency in using banking software and Microsoft Office suite.

Background:

• Microfinance Operations and Finance

Salary
N300,000 monthly.

Application Closing Date: 15th November, 2023.

Click here to apply online

3.) Head of IT - Microfinance

Job Location: Lagos Mainland, Lagos
Work Mode: On-Site, Full-time

Description

• Our client is looking for a visionary and experienced leader to fill the role of Head of IT for its brand.
• The Head of IT will be responsible for developing and executing the brand's technology strategy, overseeing IT operations, and ensuring the bank's IT systems are secure, efficient, and aligned with regulatory requirements.

Responsibilities

• Develop and execute the brand's IT strategy in alignment with business goals and industry best practices.
• Provide visionary leadership to the IT department and set clear objectives for technology initiatives.
• Oversee the day-to-day IT operations, including infrastructure management, system administration, and technical support.
• Ensure the availability and reliability of IT systems and services for the brand's operations.
• Implement robust cybersecurity measures to protect the bank's sensitive data and customer information.
• Stay informed about emerging cyber threats and compliance requirements, and take proactive steps to mitigate risks.
• Manage relationships with IT vendors, service providers, and technology partners.
• Evaluate and select technology solutions that align with the brand's objectives.
• Develop and manage the IT budget, optimizing resource allocation for technology initiatives.
• Monitor IT-related expenses and ensure cost-effectiveness.
• Drive the digital transformation agenda, identifying opportunities to enhance customer experiences through technology.
• Explore and implement innovative digital banking solutions to improve efficiency and competitiveness.
• Ensure the brand's IT systems and practices comply with microfinance banking regulations and data protection laws.
• Collaborate with regulatory authorities and conduct periodic IT audits.
• Recruit, train, and mentor IT staff to maintain a skilled and motivated team.
• Foster a culture of innovation, collaboration, and continuous improvement.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field; Master's Degree or relevant certifications are a plus.
• 5+ years of proven experience in IT leadership roles within the banking or financial services industry.
• Excellent leadership, strategic thinking, and problem-solving skills.
• Effective communication and interpersonal abilities.
• Strong knowledge of banking IT systems, core banking software, and digital banking solutions.
• Expertise in cybersecurity, data protection, and compliance.
• Familiarity with IT budgeting and financial management.
• Proficiency in using IT management tools and software.

Background:

• Banking IT, Cybersecurity, and Digital transformation.

Salary Range
N300,000 monthly.

Application Closing Date: 15th November, 2023.

Click here to apply online

4.) Online Sales Team Lead

Job Location: Lagos
Work mode: On-site

Job Description

• Our client seeks to hire for a proactive and results-driven Online Sales Team Lead to join its healthy food chain brand.
• The Online Sales Team Lead will be responsible for managing a team of online sales representatives, driving e-commerce sales, and ensuring a seamless online customer experience.
• Food and Retail, Successful online sales management.

Responsibilities

• Lead and managed a team of online sales representatives, providing guidance, training, and performance evaluations.
• Set clear sales targets and motivate the team to achieve and exceed goals.
• Collaborate with the marketing team to create compelling online promotions and campaigns.
• Ensure prompt and effective responses to customer inquiries and concerns.
• Track and report on online sales performance, conversion rates, and customer retention.
• Identify areas for improvement and implement strategies to enhance online sales and profitability.
• Analyze data to make data-driven decisions and adjustments to the sales strategy.
• Foster a collaborative and high-performance culture within the online sales team.
• Develop and implement e-commerce sales strategies to drive revenue growth.
• Analyze market trends and customer behavior to optimize the online shopping experience.
• Identify and leverage new online sales channels and platforms.
• Monitor and improve the online customer journey, from website navigation to checkout.
• Oversee the online product catalog, ensuring accurate listings, pricing, and availability.
• Collaborate with the inventory management team to maintain optimal stock levels.
• Implement merchandising strategies to highlight key products and promotions.
• Utilize analytics tools to gather insights into customer behavior and preferences.
• Generate regular reports on online sales, customer engagement, and sales team performance.
• Share insights and recommendations with management to drive strategic decisions.

Requirements

• Bachelor's Degree in Business Administration, Marketing, or a related field; Master's Degree is a plus.
• 3+ years of proven experience in online sales management, preferably in the food or retail industry.
• Strong communication and interpersonal skills.
• Creative thinking and problem-solving abilities.
• Strong understanding of e-commerce platforms, digital marketing, and online customer behavior.
• Excellent leadership and team management skills.
• Data-driven mindset with proficiency in using analytics tools.
• Passion for healthy food and a commitment to promoting a healthy lifestyle.

Salary
N150,000 monthly.

Application Closing Date: 1st November, 2023.

Click here to apply online

5.) Growth Marketing Manager

Job Location: Lagos

Job Description

• As a growth marketing manager, your primary responsibility is to develop and execute strategies that drive user acquisition, retention, and revenue growth for the company's products or services.
• You will play a crucial role in increasing the organization's customer base and market share by implementing effective marketing tactics.

Responsibilities

• Collaborate with crossfunctional teams to design and implement datadriven marketing strategies.
• Plan and execute marketing campaigns to attract new customers, generate leads, and increase the user base.
• Identify and understand the target audience, segment customers and create marketing strategies based on demographics, behavior, and other relevant criteria.
• Develop strategies to increase customer retention and engagement.
• Conduct A/B tests and other experiments to optimize marketing efforts and identify the most effective tactics for growth.
• Monitor and analyze competitor marketing strategies to stay ahead in the market and identify new growth opportunities.
• Continuously analyze user behavior and marketing data to identify opportunities for improving conversion rates at various stages of the customer journey.
• Optimize landing pages, funnels, and other touchpoints to increase conversions.
• Utilize analytics tools to measure the effectiveness of marketing campaigns and initiatives.
• Prepare regular reports and presentations to communicate key performance indicators (KPIs) and insights to stakeholders.
• Develop and manage the marketing budget effectively, ensuring that resources are allocated efficiently to achieve growth objectives.

Qualifications

• A Bachelor's Degree in Marketing, Business Administration, or a related field is typically required.
• 5+ years of experience in a growthfocused marketing role especially.
• Familiarity with marketing automation tools, customer relationship management (CRM) systems, and other relevant marketing technologies.
• Excellent communication and interpersonal skills to collaborate with crossfunctional teams.
• Strong knowledge of various digital marketing channels, such as SEO, SEM, social media, email marketing, and content marketing.
• Proficiency in data analysis and using analytics tools to derive insights and make datadriven decisions.
• Ability to come up with innovative marketing ideas and test unconventional approaches to achieve growth objectives.
• Ability to adapt to changes and stay uptodate with the latest marketing trends and technologies.
• Strong leadership and management Skills.

Salary
N450,000 - N800,000 Monthly.

Application Closing Date: 3rd October, 2023.

Click here to apply online