Operations Assistant
Waka 24/7 is a platform to facilitate transport and make it as effortless as ordering a pizza. We are an automated online platform that connects travelers with diverse transport service providers with a click of a few buttons. Whether you are a city traveler or an intercity traveler or a driver, you name it, we have it on our platform.
We are recruiting to fill the position below:
Job Position: Operations Assistant
Job Location: Kano
Job Description
- Define and implement local operational processes and procedures
- Overseeing and developing marketing campaigns and events
- Onboard new drivers to Waka247's platform
- Train & monitor drivers to ensure quality service
- Oversee and direct daily company administrative processes and procedures
- Strategically map-out, plan, and manage number of drivers needed
- Analyze and maintain operational data
- Train staff in policies and procedures and supervise their daily work
- Implement improved operational measures and policies that promotes efficiency
- Contribute to waka247 blog and social media post
Requirements
- Have previous experience in product launches or running a business tech business, transport industry, startup a strong plus
- Be great at sales (cold-calling, F2F, negotiations)
- A data-driven analytical mindset (Excel skills)
- Be a go getter
- Have OND/HND in any course or analytical subject
- Be passionate about new technologies and ridesharing.
- Fluent in Hausa and English language
- Strong IT/ Analytical skills
- Strong business acumen
- Proficiency in Microsoft Suite and other operational software
- Experience developing and modelling human resources
- Adept problem solver and decision maker
- Excellent communicator both orally and written
- Respectful of deadlines
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