Operations Manager Job at Associates Consulting Limited
Associates Consulting - Our client is an on-demand beauty services company delivering professional hairstylists, makeup artists, gele experts and nail technicians straight to anyone’s doorstep - anywhere, anytime.
They are recruiting to fill the position below:
Job Position: Operations Manager
Job Location: Lekki, Lagos
Employment Type: Full-time
Reports to: Managing Director (MD)
Job Description
- They are currently in need of an Operations Manager. S / he would oversee my client’s operational process to ensure proper service delivery to their customers and stakeholders.
Responsibilities
- Managing the booking process for all appointments and assigning to the right Beautician using our management information system.
- Ensuring beauticians deliver excellent quality service to all our clients.
- Responsible for hiring and overseeing the performance of beauticians.
- Answering and resolving any issues clients may have via our live chat system.
Requirements
- B.Sc. degree or HND in any field.
- Must be resident on the Island axis (Lekki, Ikoyi, Victoria Island, Ajah)
- Good attitude towards work.
- Experience working with booking systems is a plus.
- Experience working with or training beauticians (Masseuse, body enhancement therapists, nails technician, eyelash therapist, hairstylist).
- Proactive and able to multitask.
- Good IT / computer knowledge
- Experience using Microsoft Excel effectively.
- Attention to detail is a must
Method of Application
Interested and qualified candidates should send their CV to: associatesconsultantsltd@gmail.com with the email subject “Operations Manager”
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