Operations Manager Job at Associates Consulting Limited

Associates Consulting - Our client is an on-demand beauty services company delivering professional hairstylists, makeup artists, gele experts and nail technicians straight to anyone’s doorstep - anywhere, anytime.

They are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Lekki, Lagos
Employment Type: Full-time
Reports to: Managing Director (MD)

Job Description

• They are currently in need of an Operations Manager. S / he would oversee my client’s operational process to ensure proper service delivery to their customers and stakeholders.

Responsibilities

• Managing the booking process for all appointments and assigning to the right Beautician using our management information system.
• Ensuring beauticians deliver excellent quality service to all our clients.
• Responsible for hiring and overseeing the performance of beauticians.
• Answering and resolving any issues clients may have via our live chat system.

Requirements

• B.Sc. degree or HND in any field.
• Must be resident on the Island axis (Lekki, Ikoyi, Victoria Island, Ajah)
• Good attitude towards work.
• Experience working with booking systems is a plus.
• Experience working with or training beauticians (Masseuse, body enhancement therapists, nails technician, eyelash therapist, hairstylist).
• Proactive and able to multitask.
• Good IT / computer knowledge
• Experience using Microsoft Excel effectively.
• Attention to detail is a must

Method of Application
Interested and qualified candidates should send their CV to: associatesconsultantsltd@gmail.com with the email subject “Operations Manager”