Operations Manager Job at Raedial Holdings Limited

Raedial Holdings Limited has over the years provided great quality services in different sectors in Nigeria and Africa. Our services cut across all major industries and this has helped us add great value to the society.

We are recruiting to fill the position below:

Job Position : Operations Manager

Job Location: Lagos

Responsibilities

• Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
• Develop strategic goals which will help make a significant impact on growth of the Unit.
• Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
• Conduct operational audits and ensure processes follow corporate policy.
• Work effectively with the Management to implement various operational cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
• Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments adhere to the set legal framework governing the real estate laws of Nigeria.
• Ensuring that all Logistics and mobility processes are efficient and effective.
• Assist in fine tuning operational methods for the departments while improving the overall efficiency.
• Develop policies and procedures for implementing quality and customer-service standards.
• Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international property market and being aware of the current legal issues of the country specifically pertaining to the property law.
• Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.

Qualification / Experience

• Bachelor's Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
• 5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
• Experience with up-to-date CRM softwares.
• Knowledge of logistics software and systems.
• Familiarity with transportation regulations and compliance.
• Excellent communication and leadership skills, with the ability to manage and develop a team.
• Driving skills and knowledge of road safety and traffic rules.
• Strong analytical and problem-solving skills.
• Strong attention to detail and organizational skills.

Methof of Application 
Interested and qualified candidates should send their Applications to: recruitment@raedialholdings.com using the Job Position as the subject of the email.