Operations Manager Job at Trainlance

Trainlance is an online recruitment agency that provides opportunities for job seekers to get opportunities to apply for remote, hybrid and onsite jobs in various fields ranging from tech, marketing and operations roles (entry level, mid-level and senior).

We are recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Develop and execute operational strategies aligned with the company's overall goals and objectives.
• Collaborate with senior management to establish key performance indicators (KPIs) and operational targets.
• Identify areas for operational improvement and implement solutions to enhance efficiency and productivity.
• Provide guidance, mentorship, and training to team members to ensure they have the necessary skills and knowledge to excel in their roles.
• Set performance goals, conduct performance evaluations, and provide feedback to foster professional growth.
• Evaluate existing operational processes, identify bottlenecks, and implement process improvements to streamline operations.
• Develop and implement standardized operating procedures (SOPs) to ensure consistent and efficient workflows.
• Continuously monitor and analyze operational metrics to identify areas of improvement and drive optimization efforts.
• Collaborate with other departments such as engineering, product management, and customer support to ensure seamless coordination and communication.
• Negotiate contracts, pricing, and terms with vendors to optimize operational costs.
• Evaluate vendor performance and make recommendations for improvements or changes as necessary.
• Work closely with the sales and marketing teams to align operational strategies with customer
• Oversee the planning, execution, and delivery of operational projects.
• Define project scope, objectives, and timelines, and allocate resources accordingly.
• Monitor project progress, identify risks and issues, and implement corrective actions as needed.
• Establish and monitor key operational controls to minimize risks and maintain data security.

Requirements

• Bachelor's Degree in Business Administration, Operations Management, or a related field
• Proven experience in operations management, preferably in a technology or software company.
• Exceptional communication and interpersonal skills.
• Solid understanding of technology industry trends and best practices.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Ability to develop and execute operational strategies.
• Proficiency in project management methodologies and tools.
• Familiarity with relevant software systems and tools for operations management.

Salary Range
N100,000 - N150,000 / month.

Method of Application
Interested and qualified candidates should send their updated CV to: talents@trainlance.com using the Job Position as the subject of the mail.

Note: Please do not apply if you do not have experience in a tech/software company