Outbound Telesales Associate at Cornerstone Staffing

Cornerstone Staffing - Our client, a big player in the FMCG Industry, requires the services of a qualified candidate to fill the position below:

Job Position: Outbound Telesales Associate
Job Location: Lagos

Job Description

• In this role, you will work toward specific KPI's including call activity, new business applications, new customer activation's and fuel volume targets.
• You will be measured both on your ability to bring in new business and to grow your existing customer portfolio.

Responsibilities

• Deliver prepared sales talks over the phone, reading from scripts that describe our offerings, in order to persuade potential customers to purchase products
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Approaching existing and prospective customers, to present, promote and sell using valid arguments
• Working with existing customers to find out how they can benefit from new solutions, creating offers by establishing their needs and ensure a smooth on-boarding process.
• Maintaining positive business relationships
• Managing daily targets and tracking progress with tool such as Excel, Google Spreadsheet and various ticketing systems
• Achieving assigned sales targets and outcomes within established time lines
• Telephone and email to respond to correspondence from customers or to follow up initial sales contacts.
• Maintain records of contacts accounts, and orders.

Knowledge, Skills, and Experience

• Minimum of 4 years telesales experience
• Previous experience in technical sales, customer service, or other related fields
• Telephone/Inside Sales experience
• Strong negotiation skills
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• A proven history of achieving and/or exceeding forecasted budgets and meeting KPI’s.