PCI Educational Consult Limited Recruitment for Field Customer Service Representative

PCI Educational Consult Limited - We are a Health Servicing outfit, seeking young, hard working and vibrant people who are passionate about health and helping people to work with us.

We are recruiting to fill the position below:

Job Position: Field Customer Service Representative

Job Location: Ibadan, Oyo

Job Brief

• We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service.
• The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.

Responsibilities

• Undertake all customer support tasks in external facilities
• Guarantee that the work progress accurately follows the agenda
• Perform troubleshooting and strive to resolve issues
• Produce frequent and analytical service reports
• Operate vehicle in a safely manner and use field automation systems
• Adhere to company’s given rules and regulations
• Team up with colleagues and pass on important information
• Discern customer needs and offer advice or recommendations
• Formulate relationships of trust with customers

Requirements

• Technical Degree or Certification
• Proven experience as a Field Service Representative
• Ability to manage and preserve technical equipment
• Good knowledge of english and one other Nigerian language
• Speaking more than one Nigerian language is an added advantage.
• Ability to easily acclimate to modified schedules and shifts
• Accustomed to using mobile tools and applications.

Salary
N20,000 - N40,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: hr@pciconsort.com using the Job position as the subject of the mail.